Senior Site Reliability Engineer

2 months ago

Ho Chi Minh City, VietnamSenior

Responsibilities

Operate and improve AWS infrastructure, Kubernetes clusters, CI/CD pipelines, monitoring, alerting, and deployment reliability.
Troubleshoot production issues across applications, infrastructure, networking, databases, queues, cloud services, and external integrations.
Optimize Kubernetes resource usage through requests and limits tuning, HPA, VPA, KEDA, Cluster Autoscaler, and node right-sizing.
Analyze AWS usage and cost data across EKS, EC2, RDS, S3, NAT Gateway, and other services to identify waste and savings opportunities.
Build automation for cost anomaly detection, unused-resource cleanup, and rightsizing recommendations.
Develop AIOps capabilities for alert ingestion, incident correlation, investigation workflows, and operational integrations.
Create dashboards, alerts, and runbooks for cost, reliability, and operational health.
Partner with software engineers and product managers to turn SRE, FinOps, and incident-management needs into platform features.

Strong hands-on experience with AWS services including EKS, EC2, RDS or Aurora, OpenSearch, S3, CloudWatch, ALB, NAT Gateway, IAM, and VPC.
Strong experience operating Kubernetes and optimizing resource usage.
Experience with Terraform and infrastructure-as-code workflows.
Experience with observability tools such as Datadog, Prometheus, Grafana, and CloudWatch.
Experience building automation with Python, Go, TypeScript, or similar languages.
Understanding of APIs, webhooks, background workers, and event-driven workflows.
Ability to debug production issues across application, infrastructure, database, and networking layers.
Good Linux fundamentals and CI/CD experience.
Clear written and verbal English communication, practical decision-making, and an ownership mindset.
Preferred experience with AWS FinOps tools including Cost Explorer API, Compute Optimizer, CUR, Budgets, Savings Plans, or Reserved Instances.
Preferred experience with platform or internal tooling using FastAPI, Next.js, PostgreSQL, Redis, Celery, or React.
Preferred experience integrating Datadog, PagerDuty, GitHub, Jira, Slack, or OpenSearch APIs.
Preferred experience with AI-assisted operations, LLM integrations, agent-based workflows, security hardening, IAM least privilege, secrets management, and compliance practices.

Hybrid working environment with work-from-home setup allowance.
MacBook or laptop provided when starting.
Social insurance, medical insurance, and AON insurance.
13th month salary.
15 days of annual leave, 30 days of sick leave or mental health leave, and 1 day of occasion leave.
Gym membership support.
Career progression plan and support.
Office amenities including massage chairs, table tennis, and a video game room.
Quarterly team events, yearly company trip, and end-of-year party.
Opportunity to work with a global talent pool in a growing fashion e-commerce organization.