WebEngage

Senior Solutions Engineer

WebEngage
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over 1 year ago
Remote, India or Mumbai, IndiaMid Level / Senior

Responsibilities

  • Understand customer requirements and create and execute implementation strategies.
  • Architect solutions that meet customers’ custom business requirements.
  • Update and maintain backend projects.
  • Integrate third-party services and APIs for data flow and platform communication.
  • Collaborate with frontend and backend developers, customer success managers, and external stakeholders.
  • Build reusable components and help evolve backend projects.
  • Optimize applications for performance and scalability.
  • Test new and existing projects for security and stability.
  • Develop, update, and maintain technical documentation.
  • Research technology best practices and identify cost-effective solutions.

Requirements

  • Bachelor’s degree in Computer Science, Software Engineering, or a closely related field.
  • 3–5 years of experience as a Solutions Engineer or Solutions Architect.
  • Strong knowledge of JavaScript.
  • Basic or intermediate SQL proficiency, including select statements, joins, case statements, and subqueries.
  • Knowledge of ETL and data warehousing.
  • Experience with Jira, Postman, Confluence, and AWS Server.
  • A consultative approach to solving customer business challenges and a record of overcoming technical and security objections.
  • Excellent written and verbal communication skills.
  • Preferred experience with cron jobs and Google Cloud Platform services.
  • Preferred knowledge of NoSQL or SQL databases and shell scripting.
  • Preferred knowledge of web servers and deployment frameworks such as Docker or equivalent.

Benefits

  • The listed work locations are Gurgaon and Mumbai.

Categories

Solutions Engineering
WebEngage

About WebEngage

201-500 employees
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