over 1 year ago
Remote, India or Mumbai, IndiaMid Level / Senior
Responsibilities
- Understand customer requirements and create and execute implementation strategies.
- Architect solutions that meet customers’ custom business requirements.
- Update and maintain backend projects.
- Integrate third-party services and APIs for data flow and platform communication.
- Collaborate with frontend and backend developers, customer success managers, and external stakeholders.
- Build reusable components and help evolve backend projects.
- Optimize applications for performance and scalability.
- Test new and existing projects for security and stability.
- Develop, update, and maintain technical documentation.
- Research technology best practices and identify cost-effective solutions.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a closely related field.
- 3–5 years of experience as a Solutions Engineer or Solutions Architect.
- Strong knowledge of JavaScript.
- Basic or intermediate SQL proficiency, including select statements, joins, case statements, and subqueries.
- Knowledge of ETL and data warehousing.
- Experience with Jira, Postman, Confluence, and AWS Server.
- A consultative approach to solving customer business challenges and a record of overcoming technical and security objections.
- Excellent written and verbal communication skills.
- Preferred experience with cron jobs and Google Cloud Platform services.
- Preferred knowledge of NoSQL or SQL databases and shell scripting.
- Preferred knowledge of web servers and deployment frameworks such as Docker or equivalent.
Benefits
- The listed work locations are Gurgaon and Mumbai.
Tech Stack
Categories
Solutions Engineering
About WebEngage
WebEngage builds a customer data platform and marketing automation suite for consumer brands, combining unified profiles, journey orchestration, and multichannel messaging across mobile, web, email, and more. It sells its SaaS platform to B2C companies to improve engagement and retention across industries like ecommerce, fintech, and media. Founded in 2011 and headquartered in Mumbai, it is privately held and serves markets across India, the Middle East, and Southeast Asia.