4 days ago
Remote, United StatesMid Level
H1B sponsor
Responsibilities
- Own end-to-end solution design and technical implementation oversight through transition into production.
- Manage solution changes, enhancements, process improvements, issues, and client data inquiries for existing clients and new implementations.
- Gather stakeholder requirements and translate them into logical process flows and scalable technical solutions.
- Provide client-facing solution consulting, technical leadership, communications, and education for technical and business stakeholders.
- Provide tier 3 technical support by researching and resolving production issues.
- Design data solutions, assess risks, evaluate solution approaches, and support performance optimization and service-level agreement progress.
- Create, maintain, and enhance client solution roadmaps covering technical changes and future direction.
- Define and follow solution standards, methodologies, estimates, processes, policies, and procedures.
- Support cloud migration and modernization initiatives, technical scoping, and estimation.
- Document and share best practices, case studies, lessons learned, and process improvements.
- Provide feedback to product and business teams on client needs and emerging technologies.
- Mentor less experienced associates when appropriate.
Requirements
- Bachelor’s degree.
- Minimum 2 years of experience in technical and/or architect roles.
- Minimum 2 years of experience with database marketing, direct marketing, or interactive marketing environments.
- Minimum 2 years of experience in an external client-facing environment.
- Minimum 2 years of experience with change management procedures.
- Minimum 4 years of Acxiom experience.
- Strong SQL and ETL/data integration experience.
- Experience with data architecture and solution design.
- Experience with production troubleshooting and performance optimization.
- Experience with cloud migration and modernization.
- Experience with technical scoping and estimation.
- Ability to provide technical leadership, work independently, and interface effectively with mid- and high-level client stakeholders.
- Preferred experience with Databricks, Spark, AWS or Azure, Python, and PySpark.
Benefits
- Home-based position in Conway, Arkansas.
- No direct reports; may mentor less experienced associates.
- Equal opportunity employer, including disability and protected veteran status.
Tech Stack
Categories
Solutions Engineering
About Acxiom
Acxiom builds data and identity solutions that help brands and agencies unify customer data and run targeted, privacy-compliant marketing. Its offerings include a customer data platform, identity resolution, data management, analytics, and services that integrate with clients’ adtech and martech stacks. Founded in 1969 and headquartered in Conway, Arkansas, Acxiom operates globally and works with large enterprises through software, managed services, and consulting engagements.