Slack Acceleration Hub Product Architect
Salesforce4 days ago
Sydney, AustraliaSenior
Responsibilities
- Lead technical discovery sessions, customer workshops, and strategic advisory engagements.
- Design scalable enterprise Slack deployment strategies aligned with business goals, governance, security, and adoption objectives.
- Architect Slack workspaces, provisioning and lifecycle management, authentication, identity, security controls, permissions, bots, workflows, and custom integrations.
- Advise customers on Slack APIs, developer frameworks, integration practices, and interoperability with enterprise systems and SaaS platforms.
- Scope, validate, and manage technical workstreams and customer solutions through implementation and adoption.
- Present technical concepts to developers, architects, business leaders, and executives.
- Collaborate with Sales, Customer Success, Consultants, System Integrators, and Product teams.
- Maintain strong billable utilization and contribute implementation feedback, methodologies, deployment frameworks, and best practices.
Requirements
- Strong experience in consulting, professional services, solutions engineering, or technical customer-facing roles.
- Experience leading and delivering technical implementation projects in enterprise environments.
- Hands-on proficiency with at least one object-oriented programming language such as Java, JavaScript, Node.js, or Python.
- Experience with APIs, integrations, automation, and data exchange technologies.
- Ability to scope, define, and manage technical workstreams and customer solutions.
- Strong understanding of enterprise architecture, SaaS ecosystems, security, and identity management concepts.
- Experience collaborating with Sales, Customer Success, Consultants, and System Integrators.
- Excellent written, verbal, presentation, consultative, collaboration, adaptability, and cross-functional communication skills.
Benefits
- Salesforce states that its benefits and resources support balance and employee well-being.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.