Box

Senior Software Engineer, Reliability

Box
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2 days ago
Redwood City, CA, USASenior
H1B sponsor

Base Salary

$199k - $248k/yr

Responsibilities

  • Assess service designs for scalability and performance risks with product and platform engineering teams.
  • Analyze production workloads, system metrics, and load-test results to identify bottlenecks, resource inefficiencies, and scaling limits.
  • Design and build load-testing, capacity-modeling, and performance-validation frameworks.
  • Improve backend service efficiency, API response times, scaling strategies, and resource utilization.
  • Build automation and tooling that integrates performance validation into development pipelines.
  • Participate in root-cause analysis of performance incidents and drive cross-team remediation.
  • Contribute to observability standards involving SLIs, SLOs, latency budgets, and error budgets.

Requirements

  • 5+ years of experience in software engineering, performance engineering, or site reliability engineering focused on backend systems and scalability.
  • Proficiency in one or more programming languages such as Go or Java.
  • Strong understanding of distributed systems, concurrency, resource contention, and efficient system design.
  • Hands-on experience improving performance across compute, storage, database, and networking layers.
  • Familiarity with load-testing and performance-benchmarking tools such as Locust, JMeter, Gatling, or custom frameworks.
  • Experience with AWS or GCP and Kubernetes.
  • Proficiency with observability and telemetry tools such as Prometheus, Chronosphere, Grafana, Datadog, or ELK.
  • Experience with service meshes such as Istio or Envoy and cloud-native networking performance optimization is preferred.
  • Exposure to capacity planning, cost optimization, resource forecasting, incident response, post-incident reviews, internal platforms, developer tooling, or performance automation frameworks is preferred.

Benefits

  • The role is eligible for equity and benefits.
  • Box states that actual base salary depends on knowledge, skill level, experience, and work location.

Tech Stack

AmbassadorApache JMeterAWSDatadogGitGoGoogle Cloud PlatformGrafanaIstioJavaKubernetesPrometheus

Categories

BackendSite Reliability
Box

About Box

1,001-5,000 employees

Box builds a cloud content management platform for enterprises, combining secure file storage and sharing with collaboration, governance, e-signature, and workflow automation. It sells subscriptions (SaaS) to organizations that need to manage the lifecycle of business content and integrate with productivity apps. Founded in 2005 and headquartered in Redwood City, CA, Box is a public company (NYSE: BOX) used by customers such as JLL, Morgan Stanley, and Nationwide.

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