Gridsight

Founding Customer Solutions Engineer

Gridsight
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10 days ago
London, United KingdomStaff+

Responsibilities

  • Turn AMI, network topology, and asset telemetry into reliable analysis and visualisations for DNO and DSO customers.
  • Own technical delivery end to end across pre-sales, pilots, and full deployments.
  • Wrangle, transform, validate, and communicate the quality of messy network data.
  • Run customer working sessions, present findings, and explain complex analytics to technical and non-technical audiences.
  • Shape the platform and data model for UK and European network operators and feed recurring customer patterns back to Product.
  • Create the regional delivery playbook for future hires.

Requirements

  • Strong hands-on analytical and data skills, including analysis, transformation, and validation of messy datasets.
  • Demonstrated ability to turn ambiguous problems into delivered outcomes.
  • Commercial and pre-sales confidence, with the ability to prioritise by customer and company value.
  • Excellent customer-facing communication and facilitation skills with senior stakeholders.
  • Ability to learn unfamiliar technical territory quickly; deep power-systems expertise is not required.
  • A demonstrated motivation to work in energy and comfort using AI and agentic tooling with methods for checking correctness.
  • Comfort working as an early hire without established processes or managerial escalation.
  • Preferred: energy-sector, grid-data, DER, digital-twin, or energy-data-infrastructure exposure.
  • Preferred: experience owning outcomes with external customers or clients.
  • Nice to have: ML or data-science depth, modern data-tooling experience, and familiarity with UK or European energy regulation and DNO/DSO contexts.

Benefits

  • Competitive salary and meaningful ESOP.
  • Work-from-home allowance and health and wellness allowance.
  • Bi-annual in-person working weeks.
  • Flexible hybrid arrangement with a central London office and expected customer and team collaboration in person.
  • Trips to co-work with colleagues in Australia and the US.

Categories

Forward DeployedSolutions Engineering
Gridsight

About Gridsight

51-200 employees
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