2 days ago
Base Salary
$266k - $394k/yr
Responsibilities
- Lead and develop a high-performing Solutions Engineering team supporting complex enterprise accounts.
- Drive technical vision, customer lifecycle success, account planning, resource allocation, and revenue growth.
- Guide teams in positioning Cisco’s portfolio and translating customer business requirements into technical strategies.
- Coach team members, identify skill gaps, build development plans, and support succession planning.
- Lead cross-functional engagements with Engineering, Architecture, Customer Experience, Partners, Marketing, and sales stakeholders.
- Advise customer technical and business decision-makers and facilitate post-sales customer satisfaction issues.
- Use performance metrics, market intelligence, and competitive insights to improve team capacity, capability, and execution.
Requirements
- At least 10 years of industry experience.
- Deep expertise in Cisco technologies and cross-architecture solutions, with the ability to guide and mentor Solutions Engineers through complex digital transformations.
- Exceptional relationship-building skills with internal stakeholders and external customer technical and business decision-makers.
- Significant experience managing, coaching, and developing technical sales or Solutions Engineering teams, or experience as a high-performing Solutions Engineer ready to enter leadership.
- Experience with consultative selling, integrated account and market planning, cross-functional engagements, and large complex global accounts.
- Strong communication, presentation, strategic problem-solving, and team leadership skills.
- Advanced understanding of inter-networking industry trends, new products and solutions, and competitive product landscapes.
- Ability to articulate product trade-offs and facilitate critical post-sales customer satisfaction issues.
Benefits
- Remote work arrangement, with residence required in the NYC Metro area.
- Medical, dental, and vision insurance; 401(k) with Cisco matching contributions; paid parental leave; disability coverage; and basic life insurance.
- Eligibility for Cisco restricted stock units, subject to applicable vesting terms.
- Paid holidays, floating holiday, birthday day off, year-end shutdown, personal wellness days, vacation or flexible time off, and sick time.
- Optional 10 paid volunteer days per year and additional paid time away for qualifying family emergencies.
- Sales-plan participants may receive performance-based incentive pay in addition to base salary.
Categories
Solutions Engineering
About Cisco
Cisco designs and sells networking, security, and collaboration platforms for enterprises, service providers, and governments, spanning routers and switches, Wi‑Fi, firewalls, zero‑trust, observability, and cloud-managed IT (Meraki) plus Webex. Its business model mixes hardware, software subscriptions, and support/consulting services. Founded in 1984 and headquartered in San Jose, California, Cisco is a public company traded on Nasdaq and serves customers across data centers, campuses, and service provider networks.