2 months ago
Responsibilities
- Lead the technical execution and product engineering of enterprise deployment projects.
- Design scalable, resilient deployment architectures meeting performance, reliability, and security requirements.
- Build custom extensions, integrations, and configurations to address product gaps and enterprise needs.
- Engineer across backend systems, DevOps, data engineering, APIs, infrastructure, and databases.
- Collaborate directly with customer engineering teams and senior technical stakeholders.
- Mentor and provide technical guidance to more junior in-field engineers.
- Debug and unblock issues in mission-critical production environments.
- Turn field deployment learnings into improvements for Parloa’s core platform.
- Work with Deployment Strategists to deliver scalable architectures and long-term customer value.
Requirements
- 4+ years of professional experience in software engineering, systems integration, DevOps, or data engineering roles with direct customer impact.
- Proven experience leading complex technical deployments and integrations in large-scale enterprise environments.
- Strong technical depth in backend engineering, infrastructure-as-code, Kubernetes or cloud platforms, APIs, databases, and systems design.
- Ability to work hands-on in production systems and operate independently in ambiguous, high-responsibility settings.
- Degree in Computer Science, Engineering, or a related technical field.
- Experience building or integrating AI/LLM-powered systems, such as agent workflows, vector databases, or prompt orchestration, is strongly preferred.
Benefits
- The listed salary range is $140,000–$160,000 USD and includes OTE.
- The role is based in the United States.
- Parloa provides equal-opportunity employment and emphasizes data protection, GDPR, and ISO compliance.
Tech Stack
Categories
Forward Deployed
About Parloa
Parloa builds an enterprise platform to design, deploy, and manage AI voice and chat agents for customer service across telephony and digital channels. It sells its software as SaaS and in customer-controlled environments, integrating with contact center systems and automating conversations, routing, and transactions. Founded in 2018 and headquartered in Berlin, the privately held company serves global brands including Booking.com, Allianz, SAP, TUI, and HealthEquity.