about 3 hours ago
Remote, United Kingdom or London, United KingdomSenior
Responsibilities
- Develop and deploy advanced machine learning models to understand customer problems.
- Route customers to the appropriate support personnel based on their needs.
- Automate customer support resolutions through autonomous agents.
- Support decision-making and pattern detection in customer support.
Requirements
- Proven experience in developing and deploying advanced machine learning models.
- Experience with deep learning, graph-based, and/or sequence-based ML architectures.
- Strong proficiency in Python and SQL, with a willingness to learn Go lang.
- Ability to tackle ambiguous problems and drive impact from business problems to solutions.
- Experience in a fast-moving tech company is preferred.
Benefits
- Relocation assistance to the UK and visa sponsorship available.
- Flexible working hours and the option for part-time work.
- Learning budget of £1,000 per year for training and conferences.
- Opportunity to work remotely within the UK with occasional meetings in London.