4 hours ago
London, United KingdomStaff+
Responsibilities
- Build, hire, onboard, and lead the EMEA Solutions Architect and Forward Deployed Engineer teams.
- Own the technical win for new EMEA business in partnership with regional Sales leaders.
- Own post-sales technical success, including onboarding, production deployment, adoption, consumption growth, and churn-risk detection.
- Run discovery, demos, POCs, competitive evaluations, and critical customer integrations.
- Generate EMEA pipeline with Marketing through webinars, technical content, events, and meetups.
- Implement the global operating model locally, including SA-to-FDE handoffs, account health reviews, escalation paths, and product feedback.
- Represent EMEA customer needs in product and roadmap discussions based on revenue impact.
Requirements
- Hands-on engineering background with the ability to build demos, review production integrations, and run rigorous evaluations.
- At least 6 years of experience in technical customer-facing roles such as solutions architecture, sales engineering, technical consulting, or forward deployed engineering.
- At least 2 years of experience leading teams.
- Track record of winning technical evaluations and getting customers live after the sale.
- Experience building a team or region from an early stage.
- Ability to communicate clearly with CTOs, engineers, and executives across EMEA markets.
- Willingness to travel across EMEA and to the San Francisco headquarters.
- Preferred qualifications include opening or scaling a new region for a US-based technology company, experience with LLMs, RAG, or agents, technical ownership of a revenue number, and additional European-language skills.
Benefits
- In-person role based in the London office.
- Requires travel across EMEA and to the San Francisco headquarters.
Categories
Forward DeployedSolutions Engineering
About Exa
Exa builds a web-scale search engine and API for AI agents and developer applications, combining its own crawler, embedding models, and high-performance vector search. It sells usage-based APIs and enterprise integrations that power retrieval-augmented generation, browsing, and automation on live web content. The company runs large crawling infrastructure and dedicated GPU clusters to continuously index and embed pages, and ships low-latency search components written in Rust.