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PointClickCare

Ai Solution Engineer - (Technology Support)

PointClickCare
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about 6 hours ago
Mississauga, CanadaMid Level / Senior
H1B Sponsor

Responsibilities

  • Build and support AI agents and intelligent workflows using Microsoft Azure tools.
  • Design and implement AI-powered orchestration and automation for various use cases.
  • Collaborate with cross-functional teams to deliver scalable AI-driven solutions.
  • Develop APIs, scripts, and tools to connect LLM-based agents with enterprise systems.
  • Support testing, evaluation, deployment, and continuous improvement of AI workflows.
  • Stay current with AI platform roadmaps and emerging industry trends.
  • Contribute to the evolution of the internal AI delivery model and promote best practices.

Requirements

  • Bachelor’s degree in computer science, Engineering, Information Systems, or equivalent experience.
  • 3-5 years of experience in software or cloud engineering.
  • Experience building AI-powered workflows using Azure AI Foundry and Copilot Studio.
  • Hands-on experience with Microsoft Azure services.
  • Familiarity with retrieval-augmented generation or vector database integration.
  • Proficient in Python, C#, or JavaScript/TypeScript.
  • Understanding of healthcare data formats is a strong plus.
  • Strong problem-solving skills and eagerness to learn in a fast-moving environment.

Benefits

  • Benefits starting from Day 1.
  • Retirement Plan Matching.
  • Flexible Paid Time Off.
  • Wellness Support Programs and Resources.
  • Parental & Caregiver Leaves.
  • Fertility & Adoption Support.
  • Continuous Development Support Program.
  • Employee Assistance Program.
  • Allyship and Inclusion Communities.
  • Employee Recognition.