Canada- Jr Software Engineer (SRE)
PointClickCare2 months ago
Remote, Canada or Mississauga, CanadaEntry Level
Responsibilities
- Support the operation and monitoring of critical production services.
- Participate in incident response, on-call practices, deployment validation, and operational readiness activities under mentorship.
- Help implement monitoring, alerting, dashboards, and other observability improvements.
- Participate in post-incident reviews and reliability improvement initiatives involving SLIs, SLOs, and error budgets.
- Develop scripts and automation to eliminate repetitive operational work and reduce toil.
- Contribute to AI-powered operational tools, assisted runbooks, and troubleshooting workflows.
- Partner with development teams to promote reliability and observability best practices.
Requirements
- 0–2 years of experience through employment, internship, or co-op programs.
- Degree or diploma in Computer Science, Software Engineering, or equivalent experience.
- Basic programming or scripting experience.
- Strong problem-solving skills and effective communication and teamwork skills.
- Curiosity and willingness to learn complex systems.
- Preferred exposure to Azure cloud services, Kubernetes, or containerized applications.
- Preferred familiarity with Datadog, AppDynamics, Grafana, Prometheus, or ELK.
- Interest in AI, automation, and distributed systems.
Tech Stack
Categories
Site Reliability
About PointClickCare
PointClickCare builds a cloud-based EHR and care coordination platform for long-term and post-acute care providers, hospitals, and health plans. Its subscription SaaS covers clinical documentation, eMAR and point-of-care workflows, interoperability, and revenue cycle, and supports a marketplace of integrated partners. Founded in 2000 and headquartered in Toronto, it is privately held and serves over 27,000 providers across North America.