Staff AI Engineering - Enterprise AI Platforms
American Express6 hours ago
Sunnyvale, CA, USAStaff+
Base Salary
$144k - $256k/yr
Responsibilities
- Drive technical direction for agentic AI initiatives, including architecture patterns, autonomy boundaries, and system design.
- Design, build, and operate production-grade agentic AI systems used across multiple products.
- Own agent frameworks, orchestration layers, planning, tool use, memory, retrieval and grounding pipelines, LLM infrastructure, inference, model gateways, evaluation, observability, and safety tooling.
- Lead technical design reviews and resolve tradeoffs involving autonomy, safety, reliability, scalability, and cost.
- Partner across product, UX, and engineering teams to deliver complex cross-cutting agentic AI initiatives from concept through production.
- Evaluate emerging models, techniques, and agentic patterns and translate them into enterprise-ready improvements.
- Mentor senior engineers and raise the technical bar for agentic AI development through technical influence.
Requirements
- 12+ years of experience building large-scale distributed systems, plus strong experience with LLM systems, agentic workflows, or advanced ML infrastructure.
- Proven ownership of complex, cross-cutting agentic systems spanning multiple teams or products.
- Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
- Deep experience with planning, tool use, memory, and evaluation in the agentic AI stack.
- Fluency with AI-assisted and agentic development workflows.
- Ability to operate in ambiguous problem spaces and translate them into reliable autonomous systems.
- Ability to influence technical direction and align teams without formal authority.
- Experience with workflow engines, asynchronous processing, queues, and streaming systems.
- Preferred qualifications include experience in fintech or regulated industries, founding or early technical leadership, customer-reliant autonomous systems, open-source AI or agentic framework contributions, and familiarity with fine-tuning, model optimization, and inference pipelines.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan.
- Financial coaching and financial well-being support.
- Medical, dental, vision, life insurance, and disability benefits.
- Flexible hybrid, onsite, or virtual working arrangements depending on role and business need.
- 20+ weeks of paid parental leave for all parents.
- Access to onsite wellness centers and confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
Tech Stack
Apache AirflowApache KafkaAWSGoGoogle Cloud PlatformgRPCJavaKubernetesPythonPyTorchTensorFlowTypeScript
Categories
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.