Software Infrastructure Engineer (L3)
Glory Global Solutions1 day ago
Hyderābād, IndiaSenior
Responsibilities
- Design, create, test, release, distribute, and maintain software deployment tools for Glory self-service systems.
- Install and configure operating systems, updates, drivers, system settings, external tools, middleware, and applications in internal and customer environments.
- Administer and maintain the bug-tracking system, including version updates, customized scripts and reports, system settings, and user and project profiles.
- Investigate software issues using application server, database, Windows server, and Linux server logs.
- Reproduce field problems, verify fixes and releases through software testing, and escalate issues when needed.
- Collaborate with hardware support, connectivity, engineering, and regional teams to resolve issues and prioritize development-roadmap work.
- Provide software support, prepare release information and training materials, and contribute to technical documentation.
Requirements
- Degree qualification in Computer Science or Engineering, or equivalent.
- Extensive IT skills for installing and testing complex software solutions in Windows, Linux, and web/cloud environments.
- Broad SQL skills, including developing custom scripts and reports, plus experience with SQL infrastructure and maintenance.
- Software development experience in Java, C++, or .NET is highly desired.
- Knowledge of network security, SSL cryptography, and Active Directory identity management is strongly preferred.
- Experience with software and firmware testing.
- Familiarity with high availability and disaster recovery concepts, including load balancing, failover, and application servers, is highly desirable.
- Strong problem-solving, analytical, numerical, written, oral, interpersonal, and presentation skills.
- Experience working in an international team or support environment and ability to work across multiple time zones and cultures.
- Ability to travel up to 20%, including internationally.
Benefits
- Distributed virtual-team work across multiple time zones, languages, and cultures.
- Ability to travel internationally up to 20%.