7 hours ago
Bengaluru, IndiaEntry Level
Responsibilities
- Execute operational work including system updates, patching, maintenance, and management of the Engineering Service Desk queue.
- Triage and action team requests in a timely manner.
- Monitor platform health and address deployment and operational issues.
- Assist with capacity, performance, and scalability testing.
- Serve as an escalation point for platform issues from customer support teams.
- Execute and update runbooks and operational processes.
- Work with the SRE team to report core issues, improvements, and feature requests.
Requirements
- General platform infrastructure knowledge, including high availability, load balancing, routers, firewalls, and storage subsystems.
- Understanding of HTTP, SSL, SSH, and Kubernetes.
- Familiarity with open-source technologies and tools such as MongoDB and NodeJS.
- At least 1 year of experience in a cloud operations role.
- At least 1 year of experience supporting large-scale, mission-critical applications in a production environment.
- Experience or interest in programming, including Go or shell scripting.
- Knowledge of Terraform, AWS, Azure, Linux, and Datadog is preferred.
- Experience with monitoring and troubleshooting techniques.
- Clear communication, multitasking, and time-management skills.
Benefits
- Hybrid work arrangement.
- In-person onboarding experience.
- Programs supporting well-being, social impact, talent development, connection, and community.
About Okta
Okta secures AI. Okta is The World’s Identity Company. Freeing everyone to safely use any technology—anywhere, on any device or app.