Teladoc Health

Staff AI Engineer, GenAI

Teladoc Health
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10 days ago
Remote, United StatesStaff+

Base Salary

$200k - $230k/yr

Responsibilities

  • Operationalize GenAI and LLM applications using RAG, vector search, prompt engineering, agentic AI, and MCP.
  • Design, develop, and deploy production-grade LLM and ML pipelines covering data transformation, feature engineering, training, tuning, and serving.
  • Architect scalable data and AI workflows on Snowflake, Databricks, and Azure ML.
  • Build and maintain secure, performant API-based AI services using FastAPI and Flask.
  • Implement CI/CD pipelines for GenAI and ML services using GitHub Actions, Azure DevOps, MLflow, Kubernetes, and Docker.
  • Establish MLOps and LLMOps practices for experiment tracking, model versioning, observability, and governance.
  • Mentor ML engineers and data scientists and set technical direction for scalable, production-ready AI systems.
  • Integrate AI services into products while addressing security, compliance, and resilience in regulated healthcare environments.
  • Troubleshoot inference latency, model drift, and production performance issues.
  • Document architecture patterns, operational standards, and AI development frameworks.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Machine Learning, or a related field, or equivalent work experience.
  • At least 8 years of experience in AI/ML engineering roles.
  • Proven experience architecting and scaling production LLM, GenAI, and ML systems.
  • Experience deploying LLM and GenAI solutions with RAG, vector databases, and agentic or tool-augmented systems such as LangChain or MCP.
  • Experience using Snowflake or Databricks as core data processing or AI/ML platforms.
  • Experience with MLOps/LLMOps, CI/CD automation, model serving, monitoring, and governance using tools such as Docker, Kubernetes, Azure ML, MLflow, and Terraform.
  • Proficiency in Python and SQL and experience processing high-volume datasets with Spark or equivalent distributed systems.
  • Ability to collaborate across engineering, product, compliance, and security teams in regulated industries.
  • Strong communication, leadership, mentorship, and technical direction abilities.
  • Experience with Python-based API frameworks such as FastAPI or Flask.
  • Snowflake, Databricks, Azure ML, or AI/ML platform certifications are preferred.
  • Healthcare AI and regulated AI deployment experience is preferred.

Benefits

  • Flexible Vacation Policy with manager approval required for time off.
  • 80 hours of paid sick, safe, and caregiver leave annually for eligible full-time employees.
  • Performance bonus eligibility and benefits subject to eligibility requirements.
  • Remote work arrangement indicated by the #LI-Remote posting tag.

Tech Stack

Apache SparkDatabricksDockerFastAPIFlaskGitHub ActionsKubernetesMLflowPythonSnowflakeSQLTerraform
Teladoc Health

About Teladoc Health

5,001-10,000 employees

Teladoc Health is the global leader in virtual care, delivering and orchestrating care across patients, care providers, platforms and partners – transforming virtual care into a catalyst for how better health happens. Our comprehensive care offerings span primary care, mental health, chronic condition management and more, all integrated on a single platform. We partner with employers, health plans, hospitals, health systems and other providers to fuel clinical excellence and apply the power of technology to help people live their healthiest lives. Follow us for industry insights, virtual care trends, client success stories and expert perspectives shaping the future of healthcare. For more information, please visit www.teladochealth.com or follow @TeladocHealth on X.

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