Responsibilities
- Lead projects from concept through design, delivery, operations, rollout, and customer follow-up.
- Design, build, and operate ingestion, storage, and query components of a distributed database.
- Shape the roadmap by joining customer calls and translating customer pain points into deliverables.
- Own SLOs and unit-cost targets, reduce operational toil through automation, and improve on-call outcomes.
- Collaborate with App Observability, Alloy, Tempo, and other Databases squads.
- Support teammates through design discussions, code review, and pairing.
- Participate in the EMEA on-call rotation and contribute to incident response and post-incident learning.
- Contribute to the Pyroscope open-source community and review external contributions.
Requirements
- Experience with Go or another systems language such as Rust, C, C++, Python, or Java.
- Experience building and operating distributed cloud services and multi-tenant data systems in production.
- Ability to make product decisions, work directly with customers, and turn ambiguous problems into deliverable projects.
- Strong software craftsmanship, including writing clean, robust, performant, and maintainable software.
- Operational experience including pager duty, SRE-style work, or infrastructure as code.
- Ability to work effectively in a fully remote, asynchronous, writing-oriented environment.
- Experience with profiling and performance engineering tools such as flamegraphs, pprof, or perf is a bonus.
- Experience with OpenTelemetry, large-scale observability systems, Kubernetes-based SaaS infrastructure, AI/LLM consumers, open-source projects, Grafana, Prometheus, or Pyroscope is a bonus.
Benefits
- 100% remote work with candidates limited to the UK, Germany, Spain, Sweden, and Ireland.
- In-person onboarding is provided.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days, subject to local legislation.
- Restricted Stock Units (RSUs) are included.
- Company-funded usage budget for AI coding assistants.
- Career growth pathways and a transparent, collaborative global culture.
About Grafana
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions, while getting the visibility they need to run AI systems reliably and at scale. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,400+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.