Solidroad
Solidroad is the leading AI-native quality assurance and training platform, built for modern customer support teams. Our technology automatically evaluates 100% of customer interactions across human and AI agents, surfacing risk, identifying skill gaps, and triggering personalized coaching in real time. We partner with high-growth global brands including OURA, Ryanair, ActiveCampaign, and Crypto.com.
Open Positions at Solidroad
4 open positions
Solidroad is seeking a Staff Software Engineer to own major product areas, shape architecture, ship customer-facing software, and mentor a growing engineering team. This highly collaborative startup role spans full-stack development, customer problem-solving, and AI-powered product innovation.
Lead Solidroad’s Dublin engineering hub while building full-stack products, AI integrations, data pipelines, and customer-facing experiences that scale empathetic customer support. This high-ownership Staff role combines technical leadership, hands-on coding, customer discovery, and mentoring a growing local team.
Join Solidroad as a Senior Product Engineer and technical lead for the Dublin hub, owning product systems across full-stack development, AI integrations, data pipelines, and customer-facing analytics. You’ll shape architecture, mentor engineers, and turn EMEA customer problems into impactful products.
Build AI-powered customer support products at Solidroad, spanning retrieval pipelines, multimodal simulations, integrations, and high-performance web experiences. You’ll own major technical areas, shape architecture and product direction, and mentor a close-knit team in San Francisco.