Sprinklr
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Open Positions at Sprinklr
4 open positions
Lead enterprise CCaaS and digital-transformation implementations as a Technical Platform Architect, designing scalable Sprinklr solutions and advising customers throughout delivery. The role combines architecture, consulting, implementation governance, and customer advocacy, with three days per week on customer premises in Milan.
Lead Cloud Engineer responsible for designing, automating, and optimizing highly available cloud infrastructure and continuous integration systems. The role combines hands-on cloud engineering with technical leadership, mentorship, and operational improvement.
Senior Cloud Engineer responsible for designing, automating, and optimizing highly available cloud infrastructure and continuous integration systems. The role focuses on cloud-native operations using Kubernetes, Docker, Jenkins, Python, and major cloud providers.
Lead strategic enterprise architecture for complex, multiyear AI-driven customer engagement and CCaaS transformation programs. Advise executive customers, resolve high-impact technical challenges, and mentor a global solutions architecture organization.