Sprinklr
Sprinklr builds an AI-driven unified customer experience management platform used by large enterprises for social media management, marketing, advertising, customer feedback, and omnichannel contact centers. It sells its software via enterprise SaaS subscriptions and services to help unify customer data and interactions across channels. Founded in 2009 and headquartered in New York, the company is publicly traded on the NYSE; customers include Microsoft, Procter & Gamble, and Samsung.
Open Positions at Sprinklr
7 open positions
The Technical Platform Architect designs scalable enterprise solutions using Sprinklr’s platform, including CCaaS, and guides customers through implementation and optimization. The role combines solution architecture, technical governance, delivery oversight, and customer partnership.
Senior Cloud Engineer responsible for designing, automating, and operating highly available cloud infrastructure and continuous integration systems. The role focuses on Kubernetes, Docker, cloud platforms, infrastructure as code, observability, and operational scalability.
Lead strategic enterprise architecture for complex, multiyear AI-driven customer engagement and CCaaS transformation programs. Advise executive customers, resolve high-impact technical challenges, and mentor a global solutions architecture organization.
Lead Cloud Engineer responsible for designing, automating, and optimizing highly available cloud infrastructure and continuous integration systems. The role combines hands-on cloud engineering with technical leadership, mentorship, and operational improvement.
Senior Cloud Engineer responsible for designing, automating, and optimizing highly available cloud infrastructure and continuous integration systems. The role focuses on cloud-native operations using Kubernetes, Docker, Jenkins, Python, and major cloud providers.
Lead enterprise architecture for Sprinklr’s most complex CCaaS and AI-driven customer engagement transformations. Advise executive customers, define architectural standards, and guide strategic integrations across data, AI, cloud, and omnichannel environments.
Lead enterprise CCaaS and digital-transformation implementations as a Technical Platform Architect, designing scalable Sprinklr solutions and advising customers throughout delivery. The role combines architecture, consulting, implementation governance, and customer advocacy, with three days per week on customer premises in Milan.