Upgrade
Upgrade builds consumer credit and banking products delivered online and via mobile, including personal loans, the Upgrade credit card, and checking and savings accounts. It serves U.S. consumers and earns revenue from lending interest and card and deposit-related fees. Founded in 2016 and headquartered in San Francisco, the privately held company also offers credit monitoring and lines of credit, and partners with banks to originate loans and cards.
Open Positions at Upgrade
9 open positions
Build and continuously improve Upgrade’s customer-facing conversational AI journeys across chat, voice, and email. You will own agent resolution, quality, testing, monitoring, and integrations across Upgrade’s financial products.
Own and continuously improve Upgrade’s customer-facing conversational AI journeys across chat, voice, and email. This hybrid builder-analyst role combines journey design, API integration, evaluation, monitoring, and optimization of containment and customer experience.
Senior QA Automation Developer responsible for building end-to-end test automation and functional and performance validation for Upgrade’s HELOC product. The fully remote Canada-based role combines Java test development, AI-assisted testing workflows, environment troubleshooting, and production support.
Senior QA Automation Developer responsible for building automated functional and performance testing solutions for HELOC and banking products. The role combines Java-based test automation, AI-assisted testing workflows, environment deployment, and production troubleshooting in a fully remote Canada-based position.
Senior QA Automation Engineer responsible for building end-to-end automated and functional testing solutions for Upgrade’s HELOC products. The role combines Java-based test automation, performance testing, disposable environments, and AI-assisted testing workflows in a fully remote U.S. position.
Construisez l’infrastructure d’automatisation AQ, les outils et les solutions agentiques qui permettent aux équipes d’ingénierie d’Upgrade de tester plus rapidement et avec fiabilité. Ce rôle senior, entièrement à distance au Canada, combine automatisation des tests, développement de services et exploitation en production.
Senior QA Automation Engineer responsible for building automated functional and performance tests that validate Upgrade’s financial products. This fully remote, long-term contract role supports candidates in LATAM and combines test automation, AI-assisted testing, infrastructure deployment, and production troubleshooting.
Build the automation infrastructure, tooling, and agentic solutions that help Upgrade’s engineering teams test software quickly and confidently. This fully remote role owns automation services from design through production operation.
Build and own test automation infrastructure, tooling, and agentic solutions that help Upgrade’s engineering teams test software quickly and trust the results. This fully remote Canada-based role combines QA automation, developer tooling, production services, and platform operations.