Product Solutions Engineer
Arena Intelligence, Inc.7 months ago
San Francisco, CA, USAMid Level
Responsibilities
- Own 5–15 active model lab relationships as the day-to-day point of contact.
- Partner with researchers and product teams to integrate models, run evaluations, and deliver high-quality results.
- Drive delivery across onboarding, data and product releases, co-launches, and unexpected issues.
- Own a key process improvement or automation such as model onboarding, customer data insights, or delivery tooling.
- Translate customer feedback and research direction into product ideas and engineering work.
- Build and ship pragmatic solutions across the frontend and backend stack.
- Help expand strategic accounts through technical execution and judgment.
Requirements
- 4+ years of software engineering experience with strong data structures, algorithms, and system design fundamentals.
- Production experience with TypeScript and modern web frameworks.
- Hands-on experience integrating LLM provider APIs, including streaming responses.
- Comfort working across frontend and backend development.
- Familiarity with cloud infrastructure and CI/CD workflows.
- Strong problem-solving ability and comfort operating in ambiguity.
- Clear communication skills for explaining technical concepts to engineers and non-technical stakeholders.
- Customer-first mindset and willingness to work closely with multiple stakeholders.
Benefits
- Competitive compensation and equity aligned to the candidate’s permanent work location, with base salary depending on location.
- Comprehensive medical, dental, vision, and additional wellness support programs.
- Opportunity to work on cutting-edge AI with a small, mission-driven team.
- Culture emphasizing transparency, trust, and community impact.
Tech Stack
Categories
Solutions Engineering
About Arena Intelligence, Inc.
Created by researchers from UC Berkeley, Arena (formerly LMArena) is a community-powered platform to measure and advance the frontier of AI for real-world use. Tens of millions of builders, researchers, and creative professionals come to Arena to use frontier models and give feedback on their responses, shaping a public leaderboard grounded in real-world use.