14 days ago
Remote, United StatesSenior
Base Salary
$170k - $200k/yr
Responsibilities
- Lead complex Salesforce solution design, technical standards, best practices, and roadmaps.
- Own cross-cloud architecture and integration strategies across Marketing Cloud, Data 360, Sales Cloud, and Service Cloud.
- Lead data ingestion, identity resolution, segmentation, and real-time marketing activation strategies.
- Oversee secure API integrations between Salesforce, client data lakes, websites, and third-party systems.
- Design and deliver complex automated marketing programs across email, SMS, mobile, and in-app channels.
- Provide technical leadership, mentorship, feedback, and potentially direct people management.
- Contribute to strategic planning, innovation initiatives, platform decisions, and technology direction.
- Represent the CRM team in events, forums, and strategic client meetings.
- Support pre-sales efforts, scopes of work, and delivery effort estimates.
Requirements
- 8+ years of hands-on experience in the Salesforce ecosystem.
- 8+ years of Marketing Cloud Engagement and/or Sales Cloud experience.
- Preferred experience with Marketing Cloud Next/Advanced, Data 360, and Agentforce.
- Experience writing SQL and AMPscript.
- Familiarity with HTML, XML, CSS, and JavaScript.
- Strong understanding of SOAP APIs, REST APIs, and integration architectures.
- Experience delivering full-lifecycle implementations and integrated Salesforce ecosystem solutions with client and consulting teams.
- Experience leading the design and execution of complex automated Salesforce Marketing Cloud programs.
- Experience working both as a technical leader and an individual contributor.
- Ability to independently drive projects to completion in a matrixed environment.
- Strong customer service, interpersonal, verbal communication, and written communication skills.
- Ability to work flexible hours, prioritizing the EST timezone.
- Possession and maintenance of Salesforce certifications, with preferred certifications including Salesforce Application Architect or System Architect, Salesforce Data Cloud Consultant, Salesforce Sales Cloud Consultant or Service Cloud Consultant, Salesforce Marketing Cloud Consultant, and Salesforce Marketing Cloud Developer.
Benefits
- Full coverage medical, dental, and vision insurance.
- Generous PTO and 15 company-wide holidays.
- 401(k) with company contribution.
- Paid parental leave.
- Work-life balance focused on personal well-being.
- Career growth and entrepreneurial opportunities within the Monks network.
- Globally diverse and inclusive culture with employee resource groups.
- The role is subject to the company’s Return to Office policy; employees within commuting distance of an office may be required to work there a set number of days per week.
- Flexible working hours are expected, with priority for the EST timezone.
Tech Stack
Categories
Solutions Engineering
About Monks
Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI to help the world’s trailblazing companies outmaneuver and outpace their competition.