24 days ago
Base Salary
$150k - $210k/yr
Responsibilities
- Define and execute architecture strategy for AI-powered CX and contact center platforms.
- Design, build, and deploy autonomous-agent and multi-agent AI systems with workflow orchestration.
- Develop conversational and task-oriented experiences using LLMs and Generative AI.
- Architect scalable and secure AI solutions on Google Cloud Platform.
- Build and optimize Retrieval-Augmented Generation pipelines for enterprise knowledge retrieval.
- Design agent workflows incorporating tool usage, API integrations, function calling, and orchestration.
- Lead cloud-native and event-driven solution implementations.
- Establish AI architecture standards, development practices, governance, and security controls.
- Collaborate with business, CX, product, and engineering stakeholders.
- Mentor engineers and architects while providing technical leadership.
Requirements
- 10+ years of software engineering, cloud architecture, or enterprise solution design experience.
- 5+ years of AI/ML or Generative AI experience.
- Proven experience delivering enterprise-scale AI applications on Google Cloud.
- Strong Python development skills.
- Expertise with multi-agent systems, autonomous agents, Agentic AI, Generative AI, LLMs, RAG, prompt engineering, AI evaluation, and governance.
- Experience with LangChain, LlamaIndex, Semantic Kernel, CrewAI, AutoGen, and Vertex AI Agent Builder.
- Experience with Google Gemini models, PaLM models, Vertex AI, Dialogflow CX, BigQuery, Pub/Sub, Cloud Run, Google Kubernetes Engine, and Cloud Functions.
- Strong system design, microservices architecture, customer experience/contact center, leadership, and mentoring experience.
Benefits
- Base compensation range is $150,000 to $210,000 per year, with possible additional variable compensation, bonuses, or commissions.
- Comprehensive non-negotiable benefits package for regular full-time employees.
- Paid time off may include 12–25 vacation days depending on employee grade, company holidays, personal days, and sick leave.
- Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
- Retirement savings plans such as 401(k) in the U.S. or RRSP in Canada.
- Life and disability insurance and employee assistance programs.
- Additional benefits may be available according to local policy and eligibility.
Tech Stack
Categories
About Capgemini
Capgemini is a global IT services and consulting firm that delivers strategy, cloud, AI, software engineering, and managed services to large enterprises and public-sector clients. Founded in 1967 and headquartered in Paris, it is publicly traded on Euronext Paris and operates in 50+ countries. The group expanded its engineering capabilities by acquiring Altran in 2020, now operating as Capgemini Engineering.