Senior Lead Solutions Architect, Salesforce Migrations (ALL CLOUDS)
InformaticaResponsibilities
- Lead end-to-end customer migration engagements from kickoff through successful go-live, owning technical delivery, project health, and outcomes.
- Act as the primary technical and strategic contact for migration customers and translate complex migration challenges into actionable decisions.
- Partner with account teams and Sales leadership to align migrations with customer strategy, renewal, and expansion objectives.
- Develop delivery plans, manage pod-level timelines, and facilitate customer enablement and alignment sessions.
- Drive adoption of AI agents and automation toolkits for discovery, data mapping, code conversion, migration health reporting, and task automation.
- Coordinate with Global Delivery Center partners while maintaining accountability for technical output quality.
- Collaborate with Product Managers and provide field feedback to improve migration products and tooling.
- Serve as a technical subject matter expert in Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Coordinate Engineering and Product response during major migration incidents and provide release recommendations for performance and stability.
Requirements
- 8+ years of experience in Professional Services, Customer Success, or Technical Consulting with a strong focus on large-scale platform migrations.
- Deep hands-on expertise in at least one of Marketing Cloud, Data 360, Revenue Cloud, or Tableau.
- Ability to drive business value, facilitate technical discussions, manage complex stakeholder conversations, and explain technical architectures in business-friendly language.
- Experience working with global or offshore delivery models such as a Global Delivery Center.
- Advanced knowledge of Salesforce core or specialized clouds.
- Familiarity with AI agents or automation tools for data mapping, sentiment analysis, or task automation.
- Understanding of integrations between cloud platforms, telephony systems, third-party data sources, and self-service portals.
- Degree or equivalent relevant experience required.
- Relevant certifications such as Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist, Salesforce AI Associate, or Agentblazer are preferred.
- Experience as an individual contributor leading multi-million-dollar transformation engagements is preferred.
Benefits
- Access to cutting-edge AI tools and a collaborative global delivery model.
- Direct exposure and feedback channels to Product teams building Salesforce platforms.
- Work that visibly influences the evolution of migration tooling and customer cloud adoption.
- Salesforce benefits and resources intended to support balance and professional impact.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com