19 hours ago
Sydney, AustraliaSenior
Responsibilities
- Partner with Sales to communicate Fonoa’s value proposition, vision, and strategy to customers.
- Create and deliver product and technical presentations for prospective and existing customers.
- Qualify sales opportunities through technical discovery of customer needs and problems.
- Develop expertise in Fonoa’s API capabilities and advocate for product improvements.
- Lead technical discussions, answer customer questions, and provide integration guidance.
- Own technical scoping, gap analysis, and technical implementation plans.
- Support customers with technical issues when necessary.
- Identify process improvements and innovation opportunities within the organization.
Requirements
- Full proficiency in written and spoken English.
- Strong sense of ownership and commitment to customer experience.
- Technical mindset and desire to grow technically.
- Willingness to learn and work through complex problem spaces, including tax technology challenges.
- Ability to champion customer needs while balancing product requests with company vision.
- Interest in making a significant impact at a high-growth startup.
- Highly organized and methodical approach to delivery.
Benefits
- Hybrid work arrangement.
Categories
Solutions Engineering
About Fonoa
Fonoa builds a global tax automation platform for digital businesses, providing APIs and SaaS modules for tax ID validation, real-time tax determination, e‑invoicing, and returns/reporting. The system supports operations in 190+ countries and helps companies integrate compliance into their products. Founded in 2019 and headquartered in Zagreb, it is privately held; customers include Uber, Spotify, and Zoom.