Google

Practice Customer Engineer, Artificial Intelligence, Google Cloud

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12 hours ago
Sydney, AustraliaSenior

Responsibilities

  • Drive technical wins for Gemini enterprise workloads and support customers from technical evaluation through ramp.
  • Recommend enterprise architectures, integration strategies, platforms, and application infrastructure on Google Cloud.
  • Develop and prototype customer-tailored AI integrations to secure buy-in from technical and business stakeholders.
  • Advise customers on enterprise AI integration patterns and build technical customer relationships.
  • Demonstrate Google Cloud integrations in customer and partner environments.
  • Document, prioritize, and drive resolution of customer feature requests and issues.
  • Travel to customer sites, conferences, and related events as required and advocate publicly for Google Cloud.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud-native architecture in a customer-facing or support role, including application development and integration.
  • Experience with search systems, including retrieval, ranking, and search quality tuning.
  • Experience presenting to technical stakeholders and executive leaders.
  • Experience coding in Python, JavaScript or TypeScript, Go, or Java for customer demos, prototypes, or workshops.
  • Experience architecting AI-agent solutions that connect enterprise data sources using RAG, Text-to-SQL, and semantic search.
  • Preferred experience developing agents with LangGraph, Semantic Kernel, or Google AI Agent Development Kit.
  • Preferred experience with iPaaS, API gateways, or enterprise service buses in cloud environments.
  • Preferred experience with functional evaluation metrics for model and agent quality.
  • Preferred knowledge of observability, application integration governance, security, short-lived credential management, OpenAPI, and Model Context Protocol.

Benefits

  • Travel to customer sites, conferences, and related events is required as needed.

Tech Stack

Categories

Solutions Engineering
Google

About Google

10,000+ employees

Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.

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