10 days ago
Remote, EMEASenior
Responsibilities
- Serve as the primary technical contact for troubleshooting and resolving complex AI/ML customer issues.
- Guide customers in optimizing GPU performance for ML training and inference workloads and scaling integrations.
- Partner with sales to identify opportunities, promote products, and deliver technical presentations.
- Relay customer feedback and feature requests to product teams and align solutions with customer requirements.
- Coordinate with internal and external stakeholders, negotiate solutions, and drive alignment on customer challenges.
Requirements
- 5+ years of experience in roles such as Solutions Architect, Technical Account Manager, or Customer Engineer.
- Hands-on experience with cloud services and AI/ML workloads.
- Proficiency with Terraform and Ansible infrastructure-as-code tools.
- Experience with Kubernetes and Python.
- Understanding of GPU computing, ML training and inference workloads, and GPU stacks such as CUDA and OpenCL.
- Ability to build trusted customer relationships and explain technical concepts to technical and non-technical audiences.
- Preferred experience with Slurm, Kubeflow, PyTorch, TensorFlow, and ML tools from NVIDIA, AWS, Azure, or Google Cloud.
- Preferred project management, technical mentoring, team-growth, stakeholder negotiation, and problem-resolution experience.
Benefits
- Remote work from Europe.
- Competitive compensation.
- Career growth and learning opportunities.
- Flexibility, ownership, and a collaborative, innovative international environment.
- Opportunity to work on impactful AI projects with talented teams.
Categories
Solutions Engineering
About Nebius
Nebius builds a full-stack AI cloud offering GPU compute, storage, and tools for training and deploying ML models for startups, enterprises, and research labs. It sells consumption-based cloud infrastructure (IaaS/PaaS) and managed services tailored to generative AI workloads, including large-scale model training and inference. The company is headquartered in Amsterdam and operates as an independent provider.