Senior Solutions Engineer

13 hours ago

Base Salary

$140k - $180k/yr

Responsibilities

Lead technical and process discovery with customer stakeholders to understand workflows, data sources, systems, and constraints.
Deliver tailored product demonstrations and address technical objections during sales conversations.
Design solutions covering modules, data requirements, integrations, implementation phases, and scope boundaries.
Create sequenced implementation plans and scoped statements of work that clarify effort, dependencies, and delivery risks.
Partner with Sales on proposals and commercial documents to ensure commitments are technically deliverable.
Lead workshops, guide software configuration, coordinate technical handoffs, and remain accountable through customer go-live.
Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.

At least 5 years of experience as a Solutions Engineer, Solutions Architect, or Technical Account Manager delivering enterprise software implementations.
Experience owning solution designs from pre-sales through implementation and go-live, including tailored demonstrations and technical sales discussions.
Background in supply chain, cold chain, logistics, or quality management workflows, ideally in regulated pharmaceuticals, food, or healthcare industries.
Hands-on experience configuring or implementing enterprise software modules.
Proficiency with Figma or FigJam and project tracking tools such as Linear or Jira.
Experience coordinating technical handoffs, building implementation playbooks, and working with data integrations, APIs, or system interoperability challenges.