GrepJob
Navan

Senior Backend Platform Developer, Contact Center Systems

Navan
Apply
about 2 hours ago

Base Salary

$119k - $264k/yr

Responsibilities

  • Develop production-grade Node.js services on AWS Lambda and API Gateway.
  • Design secure APIs and integrations across various systems.
  • Establish technical patterns and reusable services for the contact center roadmap.
  • Implement observability pipelines using tools like OpenSearch and CloudWatch.
  • Create automation and AI-enabled workflows for improved operational efficiency.
  • Build migration tooling to transition legacy systems to modern platforms.

Requirements

  • 5+ years of backend software engineering experience, preferably with Node.js or TypeScript.
  • Strong skills in API design, system architecture, and debugging.
  • Hands-on experience with AWS Lambda or similar serverless architectures.
  • Experience with logging, monitoring, and production observability.
  • Familiarity with AI coding assistants for development tasks.
  • Proficiency in GitHub workflows including code review and CI/CD.

Tech Stack