Software Engineer
ServiceNow13 hours ago
Santa Clara, CA, USAMid Level / Senior
H1B sponsor
Responsibilities
- Develop well-defined software features and components under senior-engineer direction.
- Write maintainable code, unit tests, and ServiceNow workflows, business rules, and automation.
- Contribute to AI-native features through prompt design assistance, API integration, and basic evaluation.
- Build ServiceNow forms, dashboards, plugins, and applications, and learn platform data modeling and query optimization.
- Work on features through design, development, testing, deployment, maintenance, and support.
- Troubleshoot development, staging, and customer-reported issues and participate in issue triage and bug fixing.
- Follow secure coding, AI safety, coding-review, CI/CD, automated testing, and deployment practices.
- Participate in mentorship, pair programming, design reviews, sprint planning, knowledge sharing, and customer documentation.
Requirements
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- 2–5 years of professional software development experience.
- Proficiency in at least one of Python, Java, or JavaScript, with willingness to learn additional languages.
- Understanding of version control, testing, debugging, relational databases, SQL, RESTful APIs, and modern web services.
- Understanding of AI/ML concepts and ability to learn from feedback and guidance.
- Strong problem-solving, communication, collaboration, and independent-task execution skills.
- Prior ServiceNow experience or coursework, hands-on LLM or AI API experience, and Agile development experience are preferred.
Benefits
- Flexible work persona with distributed-work flexibility, remote options, or office-based work depending on role and location.
- Regular employee position in North America and Canada.
- Mentorship, pair programming, code reviews, knowledge sharing, and opportunities for technical growth.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.