Software Engineer
ServiceNow13 hours ago
Santa Clara, CA, USAMid Level
H1B sponsor
Responsibilities
- Develop well-defined software features and components under senior-engineer direction.
- Write maintainable code, comprehensive unit tests, and ServiceNow workflows, business rules, and automation.
- Contribute to AI-native features through prompt design assistance, API integration, and basic evaluation.
- Build ServiceNow forms, dashboards, plugins, applications, and integrations.
- Troubleshoot development, staging, and customer-reported issues and participate in issue triage and support.
- Participate in code reviews, design reviews, sprint planning, pair programming, knowledge sharing, and learning activities.
- Contribute to automated testing and deployment pipelines while following secure coding and AI safety practices.
- Create customer documentation and internal knowledge-base content.
Requirements
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- 2–5 years of professional software development experience.
- Proficiency in at least one of Python, Java, or JavaScript, with willingness to learn additional languages.
- Understanding of software engineering fundamentals including version control, testing, debugging, relational databases, SQL, RESTful APIs, and modern web services.
- Understanding of AI/ML concepts; hands-on LLM or AI API experience is a plus.
- Prior ServiceNow experience or coursework is a plus.
- Experience with Agile development methodologies is a plus.
- Strong problem-solving, communication, collaboration, learning, and independent task-management abilities.
Benefits
- Flexible work persona within ServiceNow’s distributed work model, depending on role and location.
- Regular employee position in the AMS—North America and Canada region.
- Mentorship, pair programming, code reviews, knowledge sharing, and opportunities for technical growth.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.