4 months ago
Remote, United States or Pueblo, CO, USASenior
Base Salary
$101k - $168k/yr
Responsibilities
- Work directly with customers to understand RF/microwave design goals, EDA workflows, and technical challenges.
- Reproduce and troubleshoot issues in Keysight EDA tools, especially ADS, including schematics, layouts, simulations, and design flows.
- Own customer support cases, provide updates, explain findings, and drive issues toward resolution.
- Collaborate with teammates, R&D, and other technical groups on complex technical problems.
- Help customers use EDA tool features and workflows more effectively and identify relevant capabilities.
- Document customer interactions and technical solutions through knowledge articles and guidance.
- Develop and deliver technical training, demonstrations, and presentations.
- Share recurring issues and customer feedback with product and support teams.
- Expand knowledge of Keysight EDA products and adopt tools, including AI where appropriate, to improve support effectiveness.
Requirements
- Bachelor’s degree in Electrical Engineering, Electronics, or a related field, or an equivalent combination of education and relevant experience.
- Typically 5 or more years of relevant experience in electronic design, simulation, applications engineering, EDA technical support, or design-flow enablement.
- Substantial hands-on professional experience using ADS or comparable EDA tools for RF/microwave design and simulation.
- Technical background in RF/microwave design, RFIC design, high-speed digital design, or electromagnetic simulation.
- Ability to investigate complex technical problems, reproduce issues, identify root causes, and drive resolution independently.
- Strong written and verbal communication skills for explaining technical concepts to engineers with varying tool familiarity.
- Customer-focused approach and ability to build productive technical relationships.
- Ability to work independently, learn new tools, collaborate with technical colleagues, and manage multiple priorities.
- U.S. person status is required due to customer environments and project requirements.
- Recent professional use of Keysight ADS is preferred.
- Experience with SystemVue, Genesys, or GoldenGate is preferred.
- Experience delivering technical training, demonstrations, presentations, or written guidance is preferred.
- Python experience or willingness to learn Python is preferred.
Benefits
- Remote within approved continental U.S. locations, with availability during Central or Mountain business hours.
- Occasional customer training and business travel is required, expected to be less than 10%, and candidates should be located near an airport.
- Medical, dental, and vision insurance.
- Health Savings Account and health care and dependent care Flexible Spending Accounts.
- Life, accident, disability, business travel accident, and business travel health insurance.
- 401(k) plan, Flexible Time Off, paid holidays, and paid family leave.
- Discounts, perks, tuition reimbursement, adoption assistance, Employee Stock Purchase Plan, and bonus program.
Tech Stack
Categories
Solutions Engineering
About Keysight
Keysight Technologies builds electronic test and measurement instruments and software used for design, validation, and manufacturing by engineers in communications, semiconductor, aerospace and defense, automotive, and data center markets. Its portfolio includes oscilloscopes, signal and network analyzers, RF/microwave test systems, and EDA and network test software, sold with services and support. Founded in 2014 as a spin-off from Agilent Technologies, Keysight is a public company (NYSE: KEYS) headquartered in Santa Rosa, California.