Mastercard

Senior AI Engineer

Mastercard
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21 hours ago
Pune, IndiaSenior

Responsibilities

  • Architect and build secure, schema-driven tool-calling layers integrating internal services, data platforms, and external APIs.
  • Engineer reliable, scalable tool execution with parallel and chained calls, retries, timeouts, idempotency, error recovery, and graceful handling of failures.
  • Develop Python backend services for LLM orchestration, including asynchronous processing, streaming, caching, rate limiting, and distributed workflows.
  • Build agent state, memory, context management, multi-agent systems, skills-based agents, and production observability.
  • Develop RAG and Graph-RAG retrieval systems using vector databases and knowledge graphs.
  • Establish LLMOps and MLOps pipelines covering evaluation, lineage tracking, deployment, and monitoring.
  • Design multimodal generative AI pipelines and guide fine-tuning, prompt engineering, and alignment strategies.
  • Implement responsible AI practices including hallucination mitigation, bias detection, safety guardrails, explainability, and data-ethics compliance.
  • Evaluate and productionize agentic AI, multimodal-model, and foundation-model advances against enterprise requirements.
  • Lead, mentor, and grow engineers while setting GenAI engineering standards across the program.

Requirements

  • Bachelor's or Master's degree in Computer Science, AI/ML, or Engineering, or equivalent practical experience.
  • Strong track record building and operating production backend systems at scale, including distributed services, APIs, asynchronous processing, data stores, and observability.
  • Strong API design and integration experience with an ability to build safe and reliable callable services.
  • Excellent Python skills, including asynchronous programming, API development with FastAPI or similar, microservices, and SQL proficiency.
  • Hands-on experience shipping at least one production LLM-powered application using tool or function calling.
  • Working understanding of prompt design, embeddings, semantic search, and agent memory, or demonstrated ability to learn new technical domains quickly.
  • Experience with at least one cloud platform, with AWS preferred and Azure or GCP accepted.
  • Experience leading or mentoring engineers, communicating effectively, managing stakeholders, and translating technical work into business value.
  • Preferred experience includes Model Context Protocol, tool servers and connectors, agent-performance evaluation, fine-tuning, multimodal models, knowledge graphs, and MLOps tooling such as MLflow, Weights & Biases, SageMaker, or Bedrock.

Tech Stack

AWSAzureDatabricksFastAPIGoogle Cloud PlatformMLflowNeo4jPythonSQL
Mastercard

About Mastercard

10,000+ employees

Mastercard builds and operates a global payments network used by banks, merchants, fintechs, and governments, offering card processing, real-time payments, tokenization, and fraud/risk services. It generates revenue from transaction processing and assessment/service fees across more than 200 countries and territories. Founded in 1966 and headquartered in Purchase, New York, Mastercard is a public company listed on the NYSE (ticker: MA).

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