Ascend

Solutions Engineer

Ascend
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3 months ago
San Francisco, CA, USAMid Level
H1B Sponsor

Responsibilities

  • Build, test, and refine prompts powering AI agents.
  • Design systems that support scalable, high-accuracy iteration on prompt workflows.
  • Improve testing, monitoring, and refinement processes with internal teams.
  • Support customer and organization onboarding through internal tooling improvements.
  • Provide feedback to influence the broader product roadmap.
  • Collaborate with internal and external users to gather context, troubleshoot challenges, and deliver consistent results.
  • Track and analyze AI workflow accuracy metrics, identify trends and root causes, and recommend process improvements.
  • Build reusable playbooks and prompt strategies for future automation efforts.

Requirements

  • Exceptional analytical and critical-thinking skills with a record of breaking complex problems into actionable solutions.
  • Experience with prompt engineering, AI agents, or AI-powered automation workflows.
  • Ability to work with complex real-world systems to identify patterns and improve reliability.
  • Strong communication skills for translating technical concepts to technical and non-technical audiences.
  • Familiarity with large language models and their applications in automation or data systems is a bonus.

Benefits

  • Contract role to hire as a full-time software engineer after six months.
  • On-site in San Francisco, five days per week, 40 hours per week.
  • 100% of health premiums covered for the employee and dependents.
  • 401(k) with employer matching options.
  • Unlimited paid time off.
  • Company-paid commuter benefits.
  • Parental and family leave.
  • Daily lunch and a dog-friendly office.

Categories

AI ApplicationsSolutions Engineering