AlayaCare

Senior Site Reliability Specialist (SRE)

AlayaCare
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1 day ago
Montréal, CanadaSenior

Responsibilities

  • Design, build, and maintain Kubernetes-based infrastructure, platform services, and observability tooling.
  • Implement infrastructure as code, configuration management, automated testing, and reusable platform configurations.
  • Operate AWS infrastructure across multi-account and multi-region environments, including shared databases, messaging, logging, search, and tenant provisioning services.
  • Monitor production systems, troubleshoot operational issues, and improve logging, monitoring, alerting, resiliency, and runbooks.
  • Participate in on-call and help desk rotations, incident response, triage, remediation, and post-incident reviews.
  • Lead major infrastructure initiatives and proof-of-concept efforts while contributing to technical planning and prioritization.
  • Partner with Product, Engineering, and development teams to deliver reliable and operable infrastructure solutions.
  • Identify and address operability, security, performance, and cost risks, including through security hardening and cost optimization.
  • Operate Azure-based acquired products with emphasis on monitoring, alert triage, and runbook-driven incident response.
  • Develop and operate AI-assisted tools that improve runbooks, incident response, and operational insights from platform telemetry.

Requirements

  • Bachelor’s or advanced degree in computer science, computer engineering, or a related field, or equivalent practical or demonstrated learning experience.
  • 4–6 years of experience in a similar role.
  • Hands-on AWS experience in multi-account, multi-region environments, including EKS, AWS Organizations, IAM, and KMS.
  • Strong proficiency with Terraform and infrastructure-as-code workflows, including Atlantis, GitOps, state management, and module/provider upgrades.
  • Production experience running Docker and Kubernetes workloads, including Gateway API ingress, cluster upgrades, addons, and node provisioning.
  • Strong Linux systems administration and production troubleshooting experience.
  • Proficiency in at least one of Python, Go, or Bash.
  • Experience with observability platforms and event-driven alerting tools such as New Relic, OpenSearch, CloudWatch, OpenTelemetry, Honeycomb, Datadog, EventBridge, SNS, or PagerDuty.
  • Knowledge of system and network security fundamentals, WAF, least-privilege IAM, secrets management, and backup/disaster recovery.
  • Experience with incident management, on-call operations, triage, remediation, post-incident reviews, and operational runbook writing.
  • Production experience operating Aurora MySQL and PostgreSQL, including migrations, performance tuning, and backup/restore.
  • Experience working in Agile environments and delivering iteratively.
  • Strong communication and collaboration skills in French and English, including English fluency for working with colleagues, clients, and partners outside Quebec.
  • Azure experience, relevant cloud or Kubernetes certifications, cloud cost optimization experience, and experience with Flux, ArgoCD, Karpenter, or Ray/Anyscale GPU infrastructure are assets.

Benefits

  • Equity in a well-funded, scaling company.
  • Comprehensive health benefits, telemedicine, and lifestyle spending accounts.
  • Lifestyle spending accounts, parental leave top-up, and family support programs.
  • Wellness Fridays, volunteer time off, flexible vacation, mentorship, career mobility, and promote-from-within opportunities.
  • DEIB initiatives and employee-led in-person and virtual events, summits, and social activities.
  • Role based in Montreal with a hybrid model requiring two set in-office collaboration days per week.

Categories

Site Reliability
AlayaCare

About AlayaCare

501-1,000 employees

AlayaCare builds a cloud-based platform for home and community care providers, combining clinical documentation, scheduling, billing, client/family portals, and mobile caregiver apps. It sells its software on a SaaS basis to home health, personal care, and IDD agencies across North America and Australia. Founded in 2014 and headquartered in Montreal, the company is privately held.

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