Staff Site Reliability Engineer
Garner Health4 hours ago
Base Salary
$241k - $270k/yr
Responsibilities
- Own the end-to-end reliability, performance, and resilience strategy for Garner’s AWS and Kubernetes cloud environments, including AI/ML workloads.
- Architect the SLO framework and set technical direction for production quality and reliability at organizational scale.
- Lead the incident response program, complex escalations, on-call improvements, root-cause analysis, and post-incident corrective actions.
- Own the monitoring, alerting, and observability platform across engineering teams.
- Convert ambiguous scaling and reliability requirements into automated, composable Terraform infrastructure-as-code deliverables.
- Drive cloud cost-efficiency, performance optimization, technical debt reduction, and operational automation.
- Establish deployment and observability standards, mentor engineers, and raise operational rigor across the organization.
- Ensure infrastructure and operations meet security and HIPAA compliance obligations.
Requirements
- 7+ years of hands-on experience operating production cloud infrastructure at scale in SRE, DevOps, or platform engineering roles.
- Deep expertise with Kubernetes and Terraform in a cloud-first environment, preferably AWS.
- Experience designing reliability practices including SLO frameworks, observability platforms, incident response programs, and blameless post-incident reviews.
- Strong Python or Go skills applied to infrastructure automation; Kubernetes API experience is a plus.
- Demonstrated experience optimizing cloud costs and performance across compute, storage, and networking.
- Experience mentoring engineers and setting technical direction as a senior reliability leader.
- Strong communication skills with both technical and non-technical stakeholders.
- Fluency with AI tools such as Claude in engineering and operations workflows, or strong motivation to develop that capability.
- Experience supporting AI/ML or data-intensive production workloads is preferred.
- Experience in security-conscious or regulated environments, including HIPAA or SOC 2, is preferred.
Benefits
- Remote work is available for candidates comfortable with occasional travel to Garner’s New York City headquarters.
- Flexible paid time off.
- Medical, dental, and vision plan options.
- 401(k) plan.
- Teladoc Health and other competitive benefits.
- Eligibility for equity incentive participation.
Tech Stack
Categories
DevOpsSite Reliability
About Garner Health
We believe in transparency, data-driven decision-making, and seamless customer experiences. That’s why we’re building solutions to help employees discover high-quality doctors. Our team includes healthcare operators, clinicians, engineers, and benefits experts, allowing us to develop solutions with a multidisciplinary approach.