Responsibilities
- Influence the team roadmap and pursue individual career objectives.
- Deliver new features with the team and iterate based on results, data, and feedback.
- Drive projects from initial idea through production operations and customer delivery.
- Design, build, operate, and maintain critical systems with ownership of reliability, performance, and availability.
- Participate in follow-the-sun on-call rotations and own the services being operated.
- Write and review pull requests and design documents, support teammates, and participate in design discussions.
- Contribute to open-source projects beyond the immediate team scope.
- Develop a deeper understanding of Grafana Cloud, customers, and the codebase of a large distributed system.
Requirements
- Solid experience with at least one programming language; Go is used, while Python, C, C++, Rust, or similar experience is transferable.
- Experience leading and delivering software projects from requirements gathering through customer release.
- Experience developing software that runs in the cloud or experience with systems engineering.
- Experience participating in on-call rotations and following the DevOps model.
- Experience writing clean, robust, performant, and maintainable software.
- Familiarity with observability systems and using metrics, logs, and traces to debug problems.
- Comfort with microservices architecture and distributed systems.
- Experience and comfort developing with LLMs such as Claude and Codex in daily work.
- Kubernetes experience is a bonus.
- Experience with queue systems such as the Kafka protocol is a bonus.
- Experience using Grafana and Prometheus in operational, on-call, hobby, or homelab settings is a bonus.
- Familiarity with infrastructure as code is a bonus.
Benefits
- 100% remote, global work arrangement, with candidates sought in USA time zones despite the Canada compensation listing.
- In-person onboarding is provided.
- 30 days of annual leave per year, including 3 Grafana Shutdown Days.
- Career growth pathways, transparent communication, empowered teams, and an open-source culture.
- Company-funded usage budget for AI coding assistants and access to frontier models from OpenAI, Anthropic, and Google.
Tech Stack
About Grafana
Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions, while getting the visibility they need to run AI systems reliably and at scale. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,400+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital.