4 hours ago
Base Salary
$180k - $220k/yr
Responsibilities
- Monitor and maintain complex cloud-based infrastructure, systems, and services to ensure uptime.
- Automate and develop tooling, processes, and infrastructure to make development faster, repeatable, and error-proof.
- Support product engineering teams with scaling, performance, uptime, and production issue diagnosis.
- Analyze and tune systems, code, and networking for optimal operation and scale.
- Develop frameworks and processes for improving reliability, uptime, security, and maintainability.
- Work with GenAI tools and technology.
Requirements
- At least 5 years of experience supporting consumer-facing web application production environments in a Site Reliability Engineering or Production Engineering role.
- At least 2 years of on-call experience in a 24/7 cloud-based production environment.
- At least 2 years of experience managing and supporting modern cloud-based environments and infrastructure such as AWS or GCP, Docker, and Kubernetes.
- Experience with edge technologies such as load balancers, reverse proxies, web application firewalls, and routing.
- Deep understanding of TCP/IP, HTTP/HTTPS, TLS, DNS, and NTP.
- A bachelor’s degree in Computer Science, Computer Engineering, or equivalent engineering experience is a plus but not required.
Benefits
- Flexible hybrid work environment at the Soho location for employees based in NYC.
- Unlimited vacation.
- 100% paid employee health benefit options, including medical, dental, and vision.
- Commuter benefits and a 401(k) with employer-funded match.
- Corporate wellness program with Wellhub.
- Sabbatical leave for employees with 5+ years of service.
- Paid parental leave and fertility/family planning reimbursement.
- Cell phone reimbursement.
- Catered lunch every day, plus beverages and snacks.
- Employee Resource Groups and ZocClubs.
- NYC base salary range of $180,000–$220,000 USD.
Tech Stack
Categories
Site Reliability
About Zocdoc
Zocdoc builds a healthcare marketplace and scheduling platform that lets patients find in-network doctors and book in-person or virtual appointments across all 50 U.S. states. Providers use its tools to fill schedules, manage listings, and attract new patients; Zocdoc earns revenue from providers through paid services and booking tools. Founded in 2007 and headquartered in New York City, it connects millions of patients to care across 200+ specialties and over 12,000 insurance plans.