D360 Forward Deployed Engineer
InformaticaResponsibilities
- Configure and develop Data 360 solutions in customer sandboxes and production using SQL, Apex, Flow, Python, APIs, SDKs, Salesforce tools, Git, and deployment tooling.
- Build ingestion, harmonization, identity resolution, data integration, materialized views, and batch or streaming workflows across enterprise data sources.
- Design and maintain RAG, vector database, search index, embedding, and knowledge-base integrations that ground Agentforce solutions in enterprise data.
- Implement MCP and agent-to-agent communication protocols and connect Agentforce with enterprise applications and AI agents.
- Apply data governance, secure authentication and authorization, OAuth, SAML, message queues, event-driven architecture, and distributed-systems practices.
- Create representative test data and validate happy paths, edge cases, access boundaries, failures, hierarchy behavior, and customer-scale volumes.
- Troubleshoot ingestion, schema, identity, query, activation, API, permissions, and consumption issues using logs and query evidence.
- Document implementation tradeoffs, package reusable metadata and scripts, support deployment and production handoff, and surface reproducible platform gaps to Product and Support.
- Co-build with customer administrators, developers, data engineers, architects, partners, and internal delivery teams through pairing and reviews.
Requirements
- 5+ years of experience in software engineering, data engineering, or technical implementation, including production data-solution experience.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Hands-on experience implementing Salesforce Data 360/Data Cloud or a comparable enterprise data platform across ingestion, modeling, identity, insight, activation, and operations.
- Hands-on experience with enterprise data platforms or technologies such as Snowflake, Databricks, BigQuery, Redshift, Kafka, cloud object storage, or enterprise MDM.
- Proficiency in SQL and experience building, debugging, and optimizing multi-table queries, joins, filters, transformations, and validation checks.
- Fluency in at least one of Apex, Java, Python, or JavaScript/TypeScript, with willingness to learn the others.
- Understanding of data modeling, APIs, integration patterns, batch and streaming processing, and copied, federated, and Zero Copy data access.
- Experience building AI retrieval systems such as vector databases, search indexes, embedding pipelines, or knowledge bases, including chunking, indexing, and relevance decisions.
- Experience implementing secure service-to-service integrations using OAuth, SAML, and event-driven architectures, plus familiarity with MCP and agent-to-agent communication.
- Ability to implement and rigorously test secure data access involving permissions, entitlements, consent, user context, restricted populations, and negative test cases.
- Methodical technical diagnosis, documentation of reproducible results, implementation against documented architecture, and judgment about when to involve architects or security owners.
- Experience delivering alongside customers, partners, professional services, or internal implementation teams in deadline-driven environments.
- Relevant Salesforce Agentforce, Data 360, and Salesforce Platform certifications are preferred or relevant.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- Salesforce uses AI tools in recruiting assessment while retaining human hiring decisions.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com