D360 Forward Deployed Engineer
InformaticaResponsibilities
- Configure and develop Data 360 implementations directly in customer sandboxes and production environments using approved security, change-management, and release controls.
- Build ingestion, harmonization, identity-resolution, data integration, and materialized-view solutions across batch and streaming sources.
- Design and maintain RAG, vector database, search-index, embedding, and knowledge-base integrations that ground Agentforce solutions.
- Implement MCP and agent-to-agent communication protocols and connect Agentforce with enterprise applications and AI agents.
- Apply secure authentication, authorization, data governance, message-queue, event-driven, and distributed-system patterns.
- Create representative test data and validate happy paths, edge cases, access boundaries, failure conditions, and customer-scale volumes.
- Diagnose ingestion, schema, identity, query, latency, API, permission, and consumption issues using logs and query evidence.
- Document implementation tradeoffs, package reusable scripts and metadata, support deployment and stabilization, and hand off solutions to customer teams.
- Surface reproducible platform gaps and edge cases to Product and Support.
Requirements
- 5+ years of experience in software engineering, data engineering, or technical implementation, including a production data solution that can be explained in detail.
- Bachelor's degree in Computer Science or equivalent practical experience.
- Hands-on experience implementing Salesforce Data 360, Data Cloud, or a comparable enterprise data platform across ingestion, modeling, identity, insights, activation, and operations.
- Hands-on experience with enterprise data platforms or technologies such as Snowflake, Databricks, BigQuery, Redshift, Kafka, cloud object storage, or enterprise MDM.
- Proficiency in SQL and experience building, debugging, and optimizing multi-table queries, joins, filters, transformations, and validation checks.
- Fluency in at least one implementation language such as Apex, Java, Python, or JavaScript/TypeScript, with willingness to learn others.
- Understanding of data modeling, APIs, integration patterns, batch and streaming processing, and copied, federated, and Zero Copy data access.
- Experience building AI retrieval systems using vector databases, search indexes, embedding pipelines, or knowledge bases.
- Experience implementing secure service-to-service integrations using OAuth, SAML, and event-driven architectures, plus familiarity with MCP and agent-to-agent communication.
- Ability to implement and rigorously test secure data access involving permissions, entitlements, consent, user context, restricted populations, and negative test cases.
- Ability to diagnose technical problems methodically, document reproducible results, implement against documented architectures, and identify when architect or security-owner involvement is needed.
- Experience delivering alongside customers, partners, professional services, or internal implementation teams in deadline-driven environments.
- Relevant Salesforce Agentforce, Data 360, and Salesforce Platform certifications are preferred.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The role includes direct collaboration with customers, partners, architects, deployment strategists, account teams, and technical delivery teams.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com