Salesforce Technical Architect
InformaticaResponsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Translate business requirements into well-architected Salesforce solutions, including Agentforce AI capabilities.
- Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments.
- Lead technical design sessions, document architectures, and identify gaps between current and desired states.
- Provide technical oversight and governance for Salesforce projects and delivery methodologies.
- Lead code reviews, define coding standards, and ensure appropriate design patterns and code quality.
- Manage technical delivery for custom development, integrations, and data migration.
- Develop frameworks to evaluate AI performance, scalability, and business ROI.
- Debug issues, interpret system logs, and isolate performance bottlenecks.
- Participate in presales discovery, technical deep dives, and proof-of-concept development when needed.
- Liaise with Salesforce product teams to support customer implementations.
- Travel to client sites approximately 50–75% of the time.
Requirements
- A degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including a minimum of 6 years on the Salesforce platform.
- Expert understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds, plus Agentforce architecture.
- Experience designing scalable, performance-driven systems and evaluating AI architecture scaling and load limits.
- Knowledge of design patterns, large data volume limitations, data distribution, data skew risks, data sharing, and visibility considerations.
- Familiarity with SAML, SSO, and OAuth authentication patterns and secure configuration.
- Knowledge of data integration tools and experience integrating Salesforce with business systems such as ETL, CPQ, marketing automation, and reporting systems.
- Strong understanding of environment management, release management, code versioning, and deployment methodologies.
- Experience with Salesforce platform security capabilities including TLS and SSL.
- Practical fluency with AI coding assistants and modern development ecosystems such as GitHub Copilot, Cursor, and Claude.
- Expert experience defining system architecture landscapes, identifying current-to-target-state gaps, and delivering solutions aligned with business outcomes.
- Strong background designing and developing large web-based systems or experience across the complete software product lifecycle.
- Active Salesforce certifications or ability to obtain relevant certifications after hire.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- The role requires approximately 50–75% travel to client sites.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com