Senior Site Reliability Engineer
Mastercard4 days ago
Base Salary
$96k - $163k/yr
Responsibilities
- Improve the full lifecycle of services from inception and design through deployment, operation, and refinement.
- Analyze ITSM activities, identify operational and resiliency gaps, and provide feedback to development teams.
- Support services before launch through system design consulting, capacity planning, and launch reviews.
- Monitor availability, latency, system health, capacity, and performance while implementing automation and self-healing mechanisms.
- Practice incident response, conduct blameless postmortems, and perform root-cause analysis to improve mean time to recover.
- Support application CI/CD pipelines through validation, operational gating, deployment automation, and release processes.
- Design, implement, and enhance Chef-based deployment automation, including Chef recipes, cookbooks, and release processes.
- Use Jenkins to orchestrate builds and integrate Sonar, Chef, Maven, and Artifactory.
- Support deployments across multiple lower environments and implement Git-based strategies for parallel environment deployments.
- Collaborate with development, operations, product, quality, release, and external partner teams while mentoring junior resources.
Requirements
- Bachelor’s degree in Computer Science or a related technical field involving coding, such as physics or mathematics, or equivalent practical experience.
- Experience with algorithms, data structures, scripting, pipeline management, software design, debugging, code optimization, and task automation.
- Experience working across development, operations, and product teams to prioritize needs and build relationships.
- Experience designing and implementing effective CI/CD flows with tools such as Git or Bitbucket, Jenkins, Maven, Artifactory, and Chef.
- Proven experience writing Chef recipes and cookbooks and designing Chef-based release and deployment processes.
- Interest in designing, analyzing, and troubleshooting large-scale distributed systems.
- Experience with one or more of C, C++, Java, Python, Go, Perl, or Ruby is preferred.
- Strong communication, systematic problem-solving, ownership, urgency, and decision-making skills are required.
Benefits
- Full-time employee benefits generally include medical, prescription drug, dental, vision, disability, and life insurance.
- Flexible spending accounts, health savings accounts, paid leave, sick and safe time, vacation, personal days, and paid U.S. holidays are generally provided.
- Benefits may include a 401(k) with company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, and tuition reimbursement.
- The role works with a global team across multiple geographies and time zones.
- The stated intended fill date is January 19, 2027, or as soon as possible if that date has passed.
About Mastercard
Mastercard builds and operates a global payments network used by banks, merchants, fintechs, and governments, offering card processing, real-time payments, tokenization, and fraud/risk services. It generates revenue from transaction processing and assessment/service fees across more than 200 countries and territories. Founded in 1966 and headquartered in Purchase, New York, Mastercard is a public company listed on the NYSE (ticker: MA).