6 hours ago
Dublin, IrelandMid Level
Responsibilities
- Advise customers and resolve complex MongoDB questions involving architecture, performance, recovery, security, and related infrastructure concerns.
- Serve as an expert resource on best practices for operating MongoDB at scale.
- Advocate for customer needs by interfacing with product management and development teams.
- Contribute to internal software development projects for performance, benchmarking, and diagnostics support tools.
- Provide technical troubleshooting and real-time problem resolution in a 24/7 support organization.
Requirements
- 2–3 years of specific technical engineering experience.
- Strong technical experience in one or more of systems administration, distributed systems, network administration, database architecture and administration, application architecture, data architecture and design, or performance tuning and benchmarking.
- For operations-focused candidates, experience administering large-scale production environments, including hardware, operating systems, networks, and cloud-based resources.
- Advanced diagnostic and troubleshooting skills, strong written and verbal communication, teamwork, adaptability, and a desire to learn new technical skills.
- Experience with Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, Go, PHP, or Perl is preferred.
Benefits
- Hybrid working model based in Dublin.
- 24/7 support coverage may require advance-volunteer coverage outside normal workdays or hours, including regional offsites and holidays.
- Employee affinity groups, fertility assistance, generous parental leave, a supportive culture, and workplace accommodations for individuals with disabilities.
Tech Stack
Categories
Solutions Engineering
About MongoDB
MongoDB builds the MongoDB document database and the MongoDB Atlas cloud database service for application developers and enterprises. Its business model centers on cloud consumption (Atlas), commercial subscriptions, and support, with tooling for migration, synchronization, and disaster recovery across on‑prem and multi‑cloud environments. Founded in 2007 and headquartered in New York, it is a public company listed on NASDAQ and widely used across industries worldwide.