Salesforce

Remediation POD - Technical Architect

Salesforce
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3 days ago
London, United KingdomStaff+

Responsibilities

  • Assess delivery execution across integration, data migration, configuration, and testing workstreams.
  • Diagnose delivery process failures, execution blockers, partner capability gaps, and implementation risks.
  • Perform root-cause analysis and distinguish delivery-process issues from product issues.
  • Execute and validate data migration activities using the AFLS Transformation Framework.
  • Stabilize integration and data workstreams and conduct implementation-quality code reviews.
  • Coach SI partners on sprint execution, release management, quality gates, and delivery improvements.
  • Validate go-live readiness, resolve critical technical defects, and prioritize issue resolution.
  • Brief delivery and BAU teams before POD exit and document resolutions, lessons learned, and recommendations.
  • Support high-risk account triage, delivery complexity assessments, accelerator development, and partner delivery health tracking.

Requirements

  • 10+ years of experience in enterprise delivery execution, integration architecture, or data migration on large-scale Salesforce implementations.
  • Hands-on experience with integration design, REST, SOAP, middleware, and data migration frameworks.
  • Strong root-cause analysis skills, including distinguishing delivery-process failures from product issues.
  • Salesforce Certified Administrator certification is required.
  • Salesforce Certified Technical Architect or Application Architect credential is preferred.
  • Experience coaching SI partners on sprint execution, release management, and quality gates is preferred.
  • Familiarity with the AFLS Transformation Framework or equivalent data migration tooling is preferred.

Benefits

  • Salesforce provides benefits and resources intended to support balance and personal well-being.
  • Salesforce is committed to an inclusive recruitment process and offers reasonable accommodations.
  • Salesforce uses AI tools in recruiting assessment while retaining human decision-making for candidate selection.

Tech Stack

SOAP

Categories

Solutions Engineering
Salesforce

About Salesforce

10,000+ employees

Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.

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