Responsibilities
- Manage technical relationships with Uber for Business partners across LATAM and coordinate with senior team members as needed.
- Translate partner business requirements into integration solutions using Uber APIs, platform capabilities, and established best practices.
- Guide partners through architecture, authentication, development, testing, certification, launch, and post-launch optimization.
- Track integration requirements, timelines, dependencies, and risks while escalating complex issues.
- Troubleshoot API requests, authentication issues, webhooks, data flows, error responses, and production integration failures.
- Coordinate with Engineering, Product, Business Development, Sales, Operations, Support, Legal, and other cross-functional teams.
- Develop documentation, tooling, best practices, and scalable onboarding and support processes.
- Collect partner feedback and influence Product and Engineering roadmaps.
- Support rollout and adoption of Uber for Business APIs, products, and platform capabilities across LATAM.
Requirements
- At least 2 years of experience in Partner Engineering, Solutions Engineering, Solutions Architecture, Technical Account Management, software engineering, or a similar technical customer-facing role.
- Experience supporting or delivering technology integrations with external partners or enterprise customers.
- Strong hands-on knowledge of REST APIs, HTTP, JSON, OAuth or other authentication mechanisms, webhooks, and API error handling.
- Experience troubleshooting API integrations using API requests and responses, logs, developer documentation, and testing tools.
- Ability to translate business requirements into technical architectures and communicate technical tradeoffs to technical and non-technical stakeholders.
- Project coordination skills and the ability to manage multiple integration tasks and cross-functional stakeholders.
- Experience building relationships with engineering, product, and other technical stakeholders.
- Strong written, verbal, and presentation skills, with fluency in English.
- Ability to collaborate cross-functionally, take ownership, and drive technical issues toward resolution.
- Willingness to travel within LATAM and internationally as needed.
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical discipline, or equivalent practical experience is preferred.
- Experience with developer platforms, B2B SaaS, mobility, travel, expense management, healthcare, payments, API-driven ecosystems, enterprise integration technologies, production integrations, technical documentation, developer tooling, or partner enablement programs is preferred.
- Spanish language proficiency is preferred.
Benefits
- Based in São Paulo, Brazil, supporting partners across LATAM.
- Willingness to travel within LATAM and internationally as needed.
Categories
About Uber
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.