6 months ago
Base Salary
$165k - $220k/yr
Responsibilities
- Lead technical discovery and solution design for enterprise prospects and customers.
- Architect and implement custom proof-of-concepts and technical demonstrations for specific customer use cases.
- Provide guidance on API integration, performance optimization, and deployment strategies.
- Partner with Account Executives to address technical objections and accelerate sales cycles.
- Create technical content such as implementation guides, reference architectures, and best practices.
- Mentor junior team members and share technical knowledge across the organization.
- Represent customer needs to Product and Engineering teams.
- Own technical relationships with assigned accounts and contribute to pre-sales methodology and product strategy.
Requirements
- At least 5 years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles.
- Professional software development experience in at least one modern programming language, such as Python, JavaScript, or TypeScript.
- A proven track record navigating complex technical sales cycles.
- Experience building and demonstrating proof-of-concepts or technical solutions for diverse audiences.
- Excellent verbal and written communication skills for translating technical concepts to technical and non-technical stakeholders.
- Preferred experience includes speech recognition, NLP, AI or voice agents, customer-facing demos, sample code, API-first products, developer tools, cloud platforms, Docker, and Kubernetes.
- Preferred knowledge includes Triangle, MEDDIC, or Solution Selling sales methodologies.
Benefits
- Medical, dental, and vision benefits; annual wellness stipend; mental health support; life, short-term disability, and long-term disability insurance plans.
- Unlimited paid time off, paid parental leave, flexible schedule, and 12 paid US company holidays.
- Quarterly personal productivity stipend, one-time home-office upgrade stipend, 401(k) plan with company match, and tax savings programs.
- Learning and education stipend, participation in talks and conferences, employee resource groups, and AI enablement workshops.
- Remote-first work arrangement anchored in the San Francisco office, with up to 50% customer travel and location within US Eastern or Pacific time zones.
Categories
Solutions Engineering
About Deepgram
Deepgram builds Voice AI infrastructure for developers, offering speech-to-text, text-to-speech, and voice agent tooling through real-time APIs and deployable on-prem software. Privately held and founded in 2015, the company is headquartered in San Francisco. Customers such as Twilio, Cloudflare, and Jack in the Box use its models to power production voice features; products include Nova-3 STT, Aura TTS, and a Voice Agent API.