9 hours ago
London, United KingdomSenior
Responsibilities
- Design and operate scalable, fault-tolerant infrastructure across AWS, GCP, and Azure.
- Automate infrastructure management and operational tasks using Python or Go.
- Manage Kubernetes, Helm, Terraform, and related cloud and AI tooling.
- Own reliability, performance, and efficiency for core services, including SLOs, error budgets, and on-call operations.
- Lead incident response, post-mortems, root-cause analyses, and preventative architectural improvements.
- Shape multi-year platform investments in observability, cost, reliability, and scalability.
- Collaborate with product, security, platform, and engineering teams on reliable system design.
- Use and develop AI-assisted workflows for incident investigation, infrastructure changes, runbooks, tooling, and code review.
- Own at least one end-to-end infrastructure build with measurable outcomes.
Requirements
- 5+ years of experience in infrastructure engineering, DevOps, or a similar role operating large-scale, high-availability production systems.
- Production experience running containerized workloads and real clusters.
- Experience with Helm and Terraform or Pulumi on at least one major cloud, preferably AWS.
- Strong proficiency in Python or Go for automation and tooling.
- Existing daily experience with AI-assisted or agentic tooling, including adopting or building workflows used by others.
- Demonstrated ability to identify systemic reliability weaknesses, reason from constraints and failure modes, and make tradeoffs.
- Experience with monitoring and logging stacks such as Prometheus, Grafana, and ELK or equivalent.
- Experience designing, building, and shipping non-trivial production software in Python, Go, or a comparable language is preferred.
- Strong communication, collaboration, problem-solving, ownership, and cross-functional relationship-building skills.
Benefits
- Hybrid work based out of the London or New York City hub.
- Generous paid time off and company holidays.
- Comprehensive medical and dental insurance.
- 16 weeks of paid parental leave for all parents.
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Competitive pension scheme and company contribution.
- Annual wellness and learning and development stipends.
- Company-wide and team off-sites.
- Company stock options.
Tech Stack
Categories
DevOpsSite Reliability
About WRITER
WRITER builds an enterprise generative AI platform for creating, deploying, and supervising AI agents grounded in company data and powered by proprietary LLMs. It sells subscriptions and services to large organizations, with customers such as Accenture, Marriott, Uber, Mars, and Vanguard. Founded in 2020 and headquartered in San Francisco, the privately held company raised a Series C in 2024.