
Principal AI Automation Engineer
HERE Technologies2 months ago
Brno, Czechia +2 moreStaff+
Responsibilities
- Design, build, and deploy AI agents, copilots, intelligent workflows, and process automations using enterprise AI platforms and low-code/no-code technologies.
- Translate business requirements into scalable AI solutions that improve productivity, quality, customer experience, and operational efficiency.
- Develop prompts, skills, tools, agent orchestration logic, workflow integrations, and API-driven solutions across enterprise systems.
- Partner with stakeholders to redesign current processes, define future-state operating models, and recommend improvements for AI-first execution.
- Own delivery from concept through production deployment, training, support, monitoring, optimization, and enhancement.
- Define KPIs and monitoring frameworks, analyze adoption and performance data, and refine prompts, workflows, and agent behaviors.
- Lead workshops, demonstrations, training, and enablement for business leaders, process owners, and end users.
- Ensure solutions follow responsible AI, security, privacy, compliance, governance, and enterprise architecture standards.
- Contribute reusable automation frameworks, prompt libraries, templates, development standards, and best practices, while mentoring engineers.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, or a related field.
- 8+ years of experience delivering enterprise software, automation, workflow, integration, or digital transformation solutions.
- Production experience designing and implementing generative AI, LLM, AI agent, or intelligent automation solutions.
- Experience leading complex AI, automation, or digital transformation initiatives with measurable business outcomes.
- Deep expertise in agentic architectures, prompt engineering, orchestration frameworks, workflow automation, and API-driven integrations.
- Experience with Microsoft Copilot Studio, Power Platform, Azure AI Foundry/OpenAI, AWS Bedrock, Vertex AI, or comparable enterprise platforms.
- Strong understanding of RAG, vector databases, knowledge grounding, AI evaluation frameworks, and model lifecycle management.
- Experience integrating AI solutions with ERP, CRM, ITSM, collaboration, and data platforms.
- Strong consulting, stakeholder management, workshop facilitation, process redesign, and cross-functional communication skills.
- Experience building multi-agent systems, autonomous workflows, and enterprise AI copilots at scale.
- Proficiency in Python, JavaScript, REST APIs, cloud-native development, and integration patterns.
- Experience with MLOps, LLMOps, AI observability, evaluation, and production monitoring frameworks.
- Knowledge of process mining, Lean, Six Sigma, Design Thinking, or business process transformation methodologies.
- Experience in an AI Center of Excellence, Innovation Office, Automation CoE, or Digital Transformation organization.
- Experience mentoring engineers and establishing reusable frameworks, development standards, and best practices.
- Industry certifications in Azure AI, Azure Solutions Architecture, Power Platform, AWS AI/ML, Google Cloud AI, UiPath, or similar technologies.
Benefits
- Work on globally deployed automotive navigation and mapping products with an experienced international engineering organization.
- Collaborate with an international team spanning 60+ countries and technology hubs in Europe, the US, and Asia.
- Flexible working hours and a flexible approach to office versus remote work.
- Yearly variable bonus.
- Employment is subject to successful pre-employment screening, including employment, education, and criminal verification where applicable.
Tech Stack
Categories
About HERE Technologies
HERE Technologies builds a location data and mapping platform used by automakers, logistics providers, and enterprises to power navigation, routing, and geospatial analytics. It sells map data, APIs/SDKs, and platform services for fleet, mobility, and supply-chain applications. The company traces its roots to Navteq (founded 1985) and Nokia Maps, and is privately held with headquarters in Eindhoven, Netherlands.