Senior Technical Consultant
Juniper Squareabout 4 hours ago
Base Salary
$115k - $140k/yr
Responsibilities
- Develop and implement standard operating procedures for the Technical Consulting Team.
- Strategize and consult with customers to understand their motivations and business drivers.
- Design and execute adoption plans in a timely manner.
- Identify and overcome potential constraints to increase customer engagement.
- Lead training sessions for customers with varying skill sets.
- Simplify complex technical concepts for diverse stakeholders.
- Serve as a technical expert on customer behaviors and product functionality.
- Collaborate with Project Management and Customer Success teams to troubleshoot issues.
- Guide product development teams based on customer feedback.
- Document and maintain consistent messaging around product best practices.
- Utilize AI tools to enhance delivery workflows.
- Identify AI and integration opportunities from customer interactions.
Requirements
- Bachelor's degree or equivalent work experience required.
- Minimum of 5 years relevant experience in the investment management industry.
- Strong analytical mindset with advanced Excel skills.
- Excellent interpersonal, written, and oral communication skills.
- Experience leading client-facing meetings with executives.
- Creative problem solver with effective collaboration skills.
- Ability to identify improvement areas and propose solutions.
- Willingness to travel nationally up to 10% of the time.
- Previous consulting experience in a technical capacity.
- Hands-on experience with AI in deliverables.
Benefits
- Health, dental, and vision care for you and your family.
- Life insurance and mental wellness coverage.
- Fertility and growing family support.
- Flex Time Off in addition to company-paid holidays.
- Paid family leave, medical leave, and bereavement leave policies.
- Retirement saving plans.
- Allowance to customize your work and technology setup at home.
- Annual professional development stipend.
Categories
AI & MLData Science