Solution Architect
InformaticaResponsibilities
- Participate in business process redesign, roadmap planning, and touchpoint identification for multi-cloud implementations.
- Understand customer business processes and engage with customer IT and business stakeholders.
- Create prototypes, proof of concepts, and mockups to elicit and define requirements.
- Own requirements documentation and detail user stories for agile delivery teams.
- Support UAT and go-live activities, including test planning, test scripts, logistics, execution, and status reporting.
- Analyze data structures and integration points and create mappings to Salesforce objects or external REST endpoints.
- Identify process improvements and automation opportunities.
- Document processes using flowcharts, written descriptions, screenshots, and videos.
- Resolve issues using professional judgment and maintain target billable utilization.
Requirements
- More than 10 years of CRM experience.
- Ability to translate business strategies and application objectives into effective implementation designs.
- Excellent design skills, including the ability to critique visual elements and optimize user flows.
- Excellent written and visual communication skills for documenting requirements and process assets.
- Self-directed ability to break down complex processes, assign actions, and manage progress within timelines.
- Expertise in process modeling tools and standard methodologies.
- In-depth knowledge of key processes in industry-specific solutions.
- Knowledge of project management tools and standard methodologies.
- Knowledge of data modeling and systems analysis and design.
- Advanced English proficiency.
Benefits
- Comprehensive benefits including well-being reimbursement, generous parental leave, adoption assistance, and fertility benefits.
- World-class enablement and on-demand training through Trailhead.com.
- Exposure to executive thought leaders and regular one-to-one coaching with leadership.
- Volunteer opportunities through Salesforce’s 1:1:1 giving-back model.
- Role based in the Global Delivery Centre team in Mexico City.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com