Solution Architect
InformaticaResponsibilities
- Understand customer business processes and requirements and design, configure, and scope Salesforce solutions.
- Participate in business process redesign, roadmap planning, and multi-cloud implementation planning.
- Create prototypes, proofs of concept, mockups, requirements documents, user stories, and process documentation.
- Analyze data requirements, structures, and integration points and map them to Salesforce objects or external REST endpoints.
- Support UAT and go-live activities, including test planning, test scripts, testing logistics, execution, and status reporting.
- Identify process improvements and automation opportunities while maintaining target billable utilization.
Requirements
- More than 10 years of CRM experience.
- Ability to translate business strategies and application objectives into effective implementation designs.
- Excellent design, written communication, and visual communication skills, including documenting requirements with text, diagrams, and videos.
- Self-directed ability to break down complex processes, assign actions, and manage progress within timelines.
- Expertise in process modeling tools and standard methodologies.
- In-depth knowledge of industry-specific solution processes.
- Knowledge of project management tools and standard methodologies, data modeling, systems analysis, and systems design.
- Advanced English.
Benefits
- Comprehensive benefits including well-being reimbursement, generous parental leave, adoption assistance, and fertility benefits.
- World-class enablement and on-demand training through Trailhead.com.
- Exposure to executive thought leaders and regular one-to-one coaching with leadership.
- Volunteer opportunities and participation in Salesforce’s 1:1:1 giving-back model.
- The role is part of the Global Delivery Centre team in Mexico City.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com